Posted:
3/3/2026, 12:44:01 AM
Location(s):
England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
IPS Employment Specialist (Carlisle & Penrith)
Location: Carlisle & Penrith
Working Hours: 37 hours
Contract Type: Permanent
Salary: £25,110 - £32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As an IPS Employment Specialist, you will support our clients to find and sustain meaningful, paid employment. Using the evidence-based Individual Placement and Support (IPS) model, you will work directly with clients to understand their skills, interests and career goals, while actively building relationships with employers to create real job opportunities.
This role blends coaching, advocacy, and employer engagement. You’ll work as part of a multidisciplinary team alongside health and support professionals, ensuring employment is integrated into each person’s recovery journey. You won’t just help someone get a job - you’ll support them into the workplace and stay with them as they settle in, helping remove barriers and celebrating their achievements along the way.
Your work will change lives by boosting confidence, independence, financial stability, and long-term recovery.
What You’ll Do
Empower people to believe in their potential and pursue meaningful employment
Support individuals through every stage, from job search and interview prep to workplace adjustment and ongoing success
Build strong, positive relationships with local employers and advocate for inclusive hiring
Work flexibly and creatively to match people with roles that align with their strengths and ambitions
Promote the idea that work is a fundamental part of recovery and wellbeing
To Succeed in This Role, You’ll Need:
Experience talking with employers and supporting people into work
Strong communication and relationship-building skills, with everyone from front-line teams to CEOs
Confidence in building employer networks and promoting a positive message
Negotiation skills and commercial awareness
Passion, drive, empathy and belief in people’s potential
Ability to stay organised and manage a varied caseload
A commitment to equality, inclusion, and recovery-focused work
We don’t expect you to know everything about IPS as full training and support will be provided.
For full person specifications and job details, please visit this link.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
Closing Date:
2026-03-31Website: https://richmondfellowship.org.uk/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 1959
IPO Status: Private
Industries: Charity ⋅ Employment ⋅ Health Care ⋅ Mental Health ⋅ Nursing and Residential Care