Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Risk Management

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Platforms team is a dynamic, innovative, and diverse group of professionals with a Canada-wide mandate to provide partnership, challenge, and support to businesses spanning various customer and business platforms We continuously partner effectively with our Risk and Control partners and offer guidance, advice, and support to businesses to help them achieve their strategic goals and priorities while acting within Risk Appetite and in compliance with applicable policies and regulations.

Job Description:

Reporting to the Senior Manager, the successful candidate will provide guidance on and participate in the identification, measurement, management, treatment, and reporting of risks, emerging issues, and regulatory changes.  Through building strong relationships and developing a thorough understanding of the platform's objectives and strategy, the successful candidate will act as a trusted partner and proactively identify, challenge, document, and communicate risks in a manner which enables the entire platform team to make faster and better decisions while operating within TD's Risk Appetite. 

This successful candidate will demonstrate a balance of risk and business acumen to guide the Platform teams as they navigate through complex risk domains and regulatory requirements. A key component of the role is to foster and effectively manage relationships with Risk & Control Partners (Legal, Compliance, Privacy, Operational Risk, Fraud, GAML, Technology Risk, and others) to ensure alignment to the broader organization from a policy and compliance perspective while also leveraging their knowledge and expertise to ensure partner interactions are efficient, effective, and timely.

Responsibilities:

• Incident Management, including Root Cause Analysis, PIR support, remediation tracking and closure

• Executive Platform Risk Reporting

• Key Indicator (KI) Reporting

• 2nd Line Assessments and Reviews (Annual and Ad-Hoc)

• ORM Programs; including pRCSA, Quality Control Testing, Internal and External Loss Events and reporting – ILED/ELED, Scenario Analysis, monitoring

• Compliance Programs; including Regulatory Compliance Management RCM Program; Creating, Maintaining, Updating, and Testing Regulatory Inventory; Compliance Reportable Incidents and Events, including Regulatory reporting to FCAC

• Compliance Testing

• AML Testing

• Management, Tracking and/or Resolution of key operational (non-tech) risks and findings;

  • Audit & GAML Compliance findings

  • Regulatory Findings and Assessments

  • Audit Findings and Assessment

  • Issues Management

• Exam /Audit Management Tracking

• 1B Mandate non-change activities

• Manage 1B reporting program to ensure effective oversight and management of all Key Risk Indicators;

  • Deliver key metrics reporting, own controls inventory and management of ongoing risks

  • Assist in the development of Key Indicators (KI) and related thresholds

• Ensure compliance with broader policies by completing required assessments, gathering and reviewing appropriate evidence, and finalizing deliverables within prescribed timelines.

• Support change management activities for any upcoming regulatory changes, including conducting impact assessments, socializing regulatory changes, developing requirements, etc.

• Maintain and manage Risk & Audit Dashboards and related reporting to provide a 360° view of risk across Platforms.

• Assist in preparation of presentations to management on emerging risk and compliance trends, initiatives, or relevant regulatory matters.

• Develop and maintain strong relationships with key stakeholder groups including (not limited to) Audit, Finance, Compliance, GAML, and Risk Management.

• Coordinate Audit engagements, ensuring appropriate stakeholders are involved, monitoring progress, and escalating issues as necessary.

• Identify, assess, mitigate, report on and escalate key issues as required.

Requirements:

• Seasoned professional with over 7 years of relevant risk domain experience (operational risk management, reputational, people risk, fraud/AML, etc)

• Deep knowledge of technology and business principles, and experience with technology risk management

• Strong critical thinking and risk management skills

• Experience communicating with and presenting to senior level executives.

• Relationship Management skills and the ability to effectively negotiate outcomes.

• Thirst for knowledge with a solid geeky interest in all things Digital/Technology.

• Experience working within an Agile environment.

• Strong time-management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment

• Detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution; execute with speed and impact

• Aptitude for working within ambiguity; Strong problem-solving skills with ability to think outside the box.

• Previous experience in a systems administration role an asset.

• Technology Risk Management Certifications such as CRISC, CISA, CISM, CISSP, CISA, CCSP, Security +, MS Azure or other similar certifications would be a strong asset

• Bachelor's degree or progressive work experience in the Financial services sector

• The following are also assets for this role:

  • Risk management experience

  • Compliance/Privacy/AML experience

  • Technology/Digital/mobile environment experience

  • Business Analysis skills

#LI-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet