This position is responsible for overseeing and ensuring continuous improvement of all clinical practices, services, and operations within the ALERT program. Designs and implements systems, processes, and methods to evaluate and improve patient care. This position manages day-to-day clinical and business operations including safety, practice standards, staffing, training, payroll, budgets, fiscal management, and quality improvement. Ensures Logan Health patient care and quality standards are met and complies with all federal, state, and regulatory requirements.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Current Montana RN License or a multi-state compact license with authorization to practice nursing within the state of Montana; required.
• Minimum of one (1) of the following required:
  • Bachelor’s degree in nursing.
  • Associate’s degree in nursing combined with a bachelor’s degree in a related field.
• Minimum of three (3) years’ leadership experience required.
• Current RQI Healthcare Provider required.
• To be eligible for the Driver portion of the position: 
  • Current Driver’s License required.
  • Driving record for the previous thirty-six (36) months must not reflect any major driving offenses (i.e.; DUI, convicted of a felony involving a motor vehicle, suspended license, three (3) or more speeding tickets or other moving violations, etc.).
  • In addition, personal vehicles used for LH business:
    • State law minimum liability coverage limits required.
• Promotes excellence through setting high standards and providing high quality outcomes.
• Ability to act with integrity, kindness and exhibit empathy.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Management Job Duties:

Strategic Execution

Drive organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipate both the needs of Logan Health and the impact operations has on the organization’s success. Collect and analyze data, prepare, and present recommendations, and explain associated benefits and risks for improving operations.

Business Acumen

Demonstrate and further develop competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety, patient experience, and quality improvement. Demonstrate professional ownership, self-development, and a desire for life-long learning.

Emotional Intelligence

Lead and influence the team by exhibiting Logan Health core values: Be Kind, Work Together, Trust and Be Trusted, Strive for Excellence. Develop and foster relationships with other Logan Health leaders, departments, and members of the team to support open communication, trust, transparency and collaboration.

Leadership

Creates a supportive department culture by fostering individual motivation, coaching, and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to Logan Health, its leadership, and employees. Leads to improve culture, employee and physician engagement, empowerment, growth, and retention, while remaining committed to Logan Health’s management and prosperity for its customers, employees, and community.

Job Specific Duties:

• Leads and manages the flight team of nurses, paramedics, and medical staff, ensuring high standards of patient care and professionalism.
• Develops and implements a comprehensive training program for flight nursing staff, including onboarding, clinical competency assessments, and ongoing education in emergency care and flight protocols.
• Acts as a key liaison between the ALERT team, EMS agencies, and regulatory bodies.
• Ensures all clinical staff maintain advanced clinical competencies and follow evidence-based practice guidelines.
• Oversees patient care, ensuring adherence to critical care protocols.
• Works with the Medical Director to provide guidance on complex medical cases and act as a clinical resource for the team.
• Maintains quality assurance through regular chart reviews and debriefings after critical transports.
• Provides clinical guidance and support for staff members, ensuring they are prepared to handle complex medical emergencies during flight.
• Promotes a culture of safety by ensuring flight crews are well-trained in risk assessment, crisis management, and emergency protocols.
• Oversees scheduling, staffing, and resource allocation to ensure adequate coverage for flight operations.
• Coordinates with dispatch, ground EMS, hospitals, and emergency response agencies to optimize transport logistics.
• Assists in budgeting, financial planning, and resource management for the flight program.
• Monitors equipment, medication, and supply inventory, ensuring aircraft are fully stocked and operationally ready.
• Develops, reviews, and updates clinical protocols for air medical transport, ensuring they align with best practices, regulatory standards, and patient safety guidelines.
• Promotes a learning environment that empowers the care team to provide safe reliable, patient-centered nursing care that is effective, compassionate, and efficient.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - Variable Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.