Delivery Lead - Technology

Posted:
12/4/2024, 11:18:08 AM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Senior

Field(s):
Product

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Position Summary

A Technology Project Manager/Technology Delivery Lead, is responsible for planning, coordinating, end-to-end management and delivery of defined deliverables which usually requires engagement from multiple teams. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the project health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery. 

Responsibilities:

  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards
  • Coordinate and facilitate routines to support delivery –e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
  • Plan and coordinate delivery and dependencies with across multiple teams.
  • Facilitate dependency management/risk management/impediment removal for the defined deliverables.
  • Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
  • Manage project financials
  • Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
  • Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
  • Ensure deliverables comply with Enterprise Change Management standards.
  • Support resource planning for delivery/execution

Required Qualifications

  • 7+ years of relevant experience with a strong mix of technology delivery & business understanding
  • Good working experience in Agile environment and understanding of agile development methodology
  • Adaptable/flexible to respond to changing business demands
  • Track record of taking ownership and driving projects to completion
  • Extremely strong verbal and written communication skills - must be able to:
  • Interact productively with team members across multiple locations and time zones
  • Present project health and status conditions clearly and concisely
  • Engage with senior management / executive level management as needed
  • Ability to learn new tools and skills required to perform the role as well as to understand the business and existing systems
  • Extremely organized and ability to manage multiple workstreams.
  • Intermediate/Expert MS Office skills (Word, Excel, Outlook, Project and PowerPoint), Jira, and SharePoint
  • Self-starter, self-motivated and delivery focused
  • Very good attention to detail and good problem-solving skills
  • Good time management skills

Desired Qualifications

  • Prior Bank of America experience in Technology Project manager/Technology Delivery Lead roles 

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management
  • Agile Practices
  • Architecture
  • Data Management
  • Solution Design
  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40