The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars.

As Head of Shared Services and Payroll, you will oversee the efficient and effective operation of shared services functions, including payroll, benefits administration, employee services, and HR data management. You will ensure compliance with all regulatory requirements, drives process improvements, and supports the organization's strategic objectives by delivering high-quality services to employees.

Location:

• This position is a hybrid role, on-site 3 days per week at one of the following office locations: Chevy Chase, MD; Dallas, TX; Houston, TX; Fredericksburg, VA; Lakeland, FL; Tucson, AZ; Virginia Beach, VA.

Key Responsibilities:

• Leadership and Management:

  • Lead and manage the shared services and payroll teams, ensuring high performance and professional development.

  • Develop and implement strategic plans for the shared services and payroll functions aligned with the organization’s goals.

  • Foster a culture of continuous improvement and excellence in service delivery.

• Payroll Management:

  • Oversee the end-to-end payroll process to ensure accurate and timely payroll processing for all employees.

  • Ensure compliance with all relevant laws, regulations, and company policies related to payroll.

  • Manage payroll audits and resolve discrepancies in a timely manner.

• Shared Services Operations:

  • Manage the day-to-day operations of the shared services functions, including benefits administration, HR data management, and employee services.

  • Implement and maintain standardized processes and systems to improve efficiency and effectiveness.

  • Ensure high levels of customer service and satisfaction among employees.

• Compliance and Risk Management:

  • Ensure all shared services and payroll activities comply with legal, regulatory, and internal policies.

  • Identify and mitigate risks related to payroll and shared services operations.

  • Maintain confidentiality and security of employee data.

• System and Process Improvement:

  • Lead initiatives to streamline and automate processes within shared services and payroll.

  • Evaluate and implement new technologies and systems to enhance service delivery.

  • Monitor and analyze performance metrics to identify areas for improvement.

• Stakeholder Engagement:

  • Collaborate with HR, Finance, IT, and other departments to ensure integrated service delivery.

  • Communicate effectively with employees, management, and external partners.

  • Provide expert advice and support on payroll and shared services matters.

Qualifications:

• Bachelor’s degree in human resources, Finance, Business Administration, or related field. Advanced degree or professional certification (e.g., CPP, SPHR) preferred.

• Minimum of 8 years of experience in payroll and shared services management, with at least 5 years in a leadership role.

• Strong knowledge of payroll systems, processes, and regulations required.

• Exceptional communication, interpersonal, and leadership skills.

• Proven experience in process improvement and change management.

• Strong analytical and problem-solving skills.

• Proficiency in HRIS and payroll software (e.g., ADP, Workday, SAP).

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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.