Location:

Krakow, Lesser Poland, Poland

Job ID:

R0125207

Date Posted:

2026-07-07

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

 

You will join to the TT&L (Transport, Trade & Logistics) department, which is a global organization with clear end-to-end responsibility. We are the logistics experts; our role is to ensure the best-in-class logistics setup for their in- and outbound flows across all modes of transport for our businesses.

As a Logistics Operations Specialist you will coordinate outbound & inbound from and to factory located in Sweden. Main role is to ensure a high level of service and cost-effective movement of goods for LBU, focusing on real time communication of service issues with shippers and receivers. You will work in fast paced environment and make decisions to meet changing demands of transport requests. 

 

Your responsibilities

 

• Cooperate with freight forwarders and transport providers.
• Maintain communication with transport service providers to place transport orders, receive confirmation, monitor important milestones & freight settlement process.
• Plan and optimize deliveries (Road modality)
• Manage transport orders and ensure that drivers are monitored to ensure hight level of customer service (with agreed KPI).
• Take activities for saving initiatives.
• Review & approve proof of delivery documents and invoices within freight settlement process.
• Coopearation with Logistic Specialists/Senior Specialists to support them in daily tasks. 

 

 

 

Job Requirements

 

• 1 years of experience in transportation/supply chain area.
• Bachelor’s degree in supply chain or logistics management is preferred.
• English language B2 level or higher
• Organized, structured and systematic work habits and mindset.
• Strong written and verbal communications skills
• Capable of learning new tasks & getting knowledge 
• Interesting in Logistic (transportation rules and regulations including road & air & ocean modes)

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.