Posted:
12/17/2024, 8:10:03 PM
Location(s):
Santiago, Santiago Metropolitan Region, Chile ⋅ Santiago Metropolitan Region, Chile
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
IT & Security
Casual position with an hourly rate of $48.29, plus superannuation of 11.5% (HEW Level 4)
Based at our vibrant and picturesque St Lucia Campus
We are seeking a motivated, organised, reliable and customer focused Technical Assistant to support the effective and efficient operation of the Security Technical Office.
Reporting to the Manager, Security Technical, the role involves a wide range of office coordination, administrative and technical support activities, including processing relevant technical requests and enquiries, liaising with internal and external stakeholders, and facilitating the efficient and effective functioning of the office’s day to day procedures, operations, logistics and assurance of standards.
Key responsibilities but not limited to:
Act as a point of contact for the Security Technical Office and liaise with internal and/or external clients and stakeholders, including answering routine queries and providing advice as relevant to the role.
Process and assist the Security Technical team in the efficient maintenance and operation of the University's Security technical systems and systems used in the Security Emergency Operations Centre (EOC).
Process work orders and CRM enquiries, and, where required, escalate them to the relevant subject matter experts.
Produce audit trail and statistical reports from the Security technical systems as directed by the Manager, Security Technical.
Organise and support routine events/meetings/activities for the Security Technical Office.
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Cert IV or Diploma in Information Technology with relevant work experience; Cert II or III in Information Technology, Technical Security, or Security Equipment, with extensive relevant work experience; or an equivalent combination of relevant experience and/or education/training
Excellent verbal and written communication skills
Demonstrated skills in providing a high level of customer service, including effective interpersonal skills
Demonstrated high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook).
Effective organisational, time management and problem solving skills
Knowledge of Security technical software and systems
Experience in using and/or installing IT or Security technical equipment and systems would be considered an advantage
The successful candidate may be required to complete background checks including, right to work in Australia, criminal history and education checks.
For more information about this opportunity, please contact Miss Yin Tint (Manager, Security Technical) on [email protected]
For application queries, please contact [email protected] stating the job reference number in the subject line.
All applicants must upload the following documents in order for your application to be considered:
Cover Letter that addresses the ‘About You’ section.
Resume
As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close Sunday 12th January 2025 at 11.00pm AEST (R-46293).
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education