Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

About the Role

The Sr. Manager, Governance and Sales Commissions Policy is a foundational leadership role tasked with establishing, scaling, and managing the governance, policy, and compliance framework for a newly created Sales Commissions Operations function. This leader builds the governance infrastructure from the ground up—defining policies, documentation standards, approval matrices, exception frameworks, and audit readiness—while ensuring alignment across Sales, Finance, HR, Payroll, Legal, RevOps, and Technology. The role directly leads a multidisciplinary team covering quality assurance, systems administration, field/business partnership, reporting & insights, and broker/partner compensation governance.

Responsibilities

Governance, Policy, and Compliance Leadership

• Build and operationalize the governance and policy framework for a new Sales Commissions Operations team

• Define and publish plan rules, policy guides, exception/approval workflows, documentation standards, and version-controlled archives

• Ensure alignment with Finance, Legal, HR, Payroll, Sales Strategy, and Technology for all policy changes and plan updates

• Own SOX controls, compliance monitoring, control evidence retention, and audit readiness

• Design and manage the exceptions & approvals framework (e.g., credit overrides, adjustments, quota/rate changes, broker-of-record updates)

• Establish guardrails for data integrity, hierarchy accuracy, and documentation standards

Team Leadership & Development

• Lead and develop a diversified governance team (QA & Audit, Systems Admin, Business Partner/BA, Reporting & Insights, Broker/Partner Compensation)

• Set goals, role definitions, performance metrics, and development plans; foster a culture of accuracy, accountability, and continuous improvement

• Plan capacity and prioritize workload to meet deadlines during monthly/quarterly cycle

Controls, Audit, & Risk Management

• Execute SOX and audit controls across commissions processes; ensure periodic control testing and remediation

• Oversee independent QA for calculation accuracy, negative testing, regression testing, and release validations

• Identify risks early, implement mitigations, and maintain transparent governance reporting to leadership

Cross-Functional Partnership

• Serve as primary liaison with Legal, Finance/FP&A, HR, Payroll, Technology/IT, and Sales Leadership on governance and policy matters

• Coordinate policy interpretation, approvals, release schedules, and effective field communication of changes

• Ensure timely distribution of policy updates, plan changes, and governance decisions

Data Governance, Reporting, and Insights

• Partner with Reporting & Insights to create dashboards for exceptions, control adherence, QA outcomes, approval cycle times, and broker metrics

• Deliver standardized reporting packages for audit, leadership reviews, and monthly governance forums

• Enforce data lineage transparency, definitions, and documentation consistency

Broker & Partner Compensation Governance

• Oversee governance controls for broker/partner compensation including contract interpretation, rate/override logic, and broker-of-record changes

• Ensure compliance, documentation, and reconciliation standards are met for partner payouts

Enablement, Communication & Training

• Develop and deliver governance and policy training for Sales, HR, Payroll, Finance, and field leaders

• Publish policy playbooks, FAQs, communication guides, and training materials; drive field comprehension through the Business Partner/BA

Strategic Planning & Continuous Improvement

• Drive a multi-year roadmap to scale governance maturity, automation, and control frameworks.

• Collaborate with Systems Admin and Technology to automate policy workflows, exception processes, and data validations.

• Perform trend analysis on exceptions and audit findings; recommend systemic improvements to leadership.

Requirements

• 8+ years in Sales Compensation, Audit/Controls, Compliance, Revenue Operations, or Incentive Governance

• 3+ years leading teams in audit, governance, or commissions functions

• Proven experience standing up new teams or functions in high-growth/transformational environments

• Expertise in policy development, governance design, audit frameworks, and documentation standards

• Strong knowledge of SOX controls, exceptions governance, and evidence management.

• Experience with commissions platforms (e.g., Xactly, Varicent, Spiff, CaptivateIQ, Anaplan).

• Advanced Excel; SQL and BI tools (Power BI/Tableau) preferred

• Excellent stakeholder management and communication skills; ability to simplify complex policy topics

Education & Experience

• Bachelor’s degree required; preferred fields: Business, Finance, Accounting, Analytics, Compliance, or Operations Management

• Advanced degree or audit certification (CPA, CIA, CISA) preferred but not required

Pay Details:

The base compensation range for this position is $145,000 - $170,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

 

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

 

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

 

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

 

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

 

Welcome, your new opportunity awaits you.