Posted:
12/14/2025, 4:00:00 PM
Location(s):
Westlake, Texas, United States ⋅ Texas, United States
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
Workplace Type:
On-site
The Role
The Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines. The associate will utilize internal as well as external systems and partner with various departments to settle DTCC related transactions. Responsibilities will include reviewing and processing exceptions and other tasks associated with DTCC Settlements.
The Expertise and Skills You Bring
College degree preferred
3+ years of DTCC Settlement systems (Settlement Web; DTCC Portal; etc.) experience required
Understanding of industry regulations
Attention to details while being efficient and effective
Ability to communicate effectively with internal and external business partners
Highly motivated with the ability to complete assigned tasks in a timely and accurate manner
Ability to work effectively in a team-oriented environment
The Team
The Operations & Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Operations Representative in DTCC Settlements. The DTCC Settlements team exists to ensure DTCC Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.
Note: This role does not support sponsorship.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Website: https://www.fidelity.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1946
IPO Status: Private
Last Funding Type: Secondary Market
Industries: Asset Management ⋅ Finance ⋅ Financial Services ⋅ Retirement ⋅ Wealth Management