Circadia Health is a medical technology company that has developed the world's first FDA cleared completely contactless remote patient monitoring system. Powered by cutting-edge technology and AI, the system allows for the early detection of medical events such as Congestive Heart Failure, COPD Exacerbations, Pneumonia, Sepsis, UTIs, and Falls. We're monitoring over 20,000 lives daily and growing rapidly. As we scale our team, Circadia is looking for energetic, personable, and solutions-oriented individuals driven by creating the ultimate customer experience. Prior experience in healthcare is preferred, but not required. Our mission is to enhance patient outcomes and improve healthcare processes by providing cutting-edge solutions to healthcare providers and patients alike.

Within Customer Success at Circadia Health you will be responsible for driving customer satisfaction, retention, and success. By understanding our customers' needs and challenges, you will develop strong relationships and work collaboratively with cross-functional teams to ensure that our products and services are tailored to meet customer objectives, ultimately driving their success and satisfaction. You will play a pivotal role in managing the entire customer lifecycle post-sales. This includes oversight throughout the onboarding process, successful implementation of our technology, training customers in the field, and driving customer retention. You will enable customers with our cutting-edge predictive clinical analytics solutions to improve outcomes and ultimately save patient lives. Our ideal candidate loves traveling at least 50% of the time, thrives in a fast-paced environment, excels in building and maintaining strong customer relationships, and is driven by our mission.