Anti-Money Laundering Compliance Associate (Digital Customer Verification) – Vilnius, Lithuania

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? How about offering up your skills in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Anti-Money Laundering Compliance Associate (Digital Customer Verification).
 

Western Union powers your pursuit.

We’re seeking for an Associate in Western Union Digital Customer Verification Team, based in Vilnius, Lithuania office. In this role, you will be a part of the team who responds to the need of Western Union to comply with regulations that require the identification of regular online service consumers. It is a part of the Know Your Client (KYC) program, working with the process of identification of WU.com consumers.
 

Role Responsibilities

• Support WU.com consumers in European region and beyond with their identity verification. 

• Conducting checks on Politically Exposed Persons. 

• Providing support to consumers that are struggling with identity verification process. 

• Making sure that our customers are protected against money laundering or other illegal activities.

• Helping the business look at ways of improving its customer experience and make recommendations on any process improvements.

• Assisting the senior team on any issues that do arise.

• Being tech-savvy with knowledge of how to utilize relevant back-office applications.

• Make accurate judgements.
   

Role Requirements

• High school degree required; college degree is a plus.

• Customer centric approach.

• Fluency in English with outstanding verbal, written and listening skills are mandatory.

• Willingness to work in rotating shifts (including weekends and holidays).

• Analytical, reactive, and attentive to detail.

• Ability to multi-task and to work independently.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams).
   

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
 

Salary

The monthly gross base salary range is 1042 - 1533 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.
 

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• Volunteering activities

• Referral program

• ⁠Free Fitness facilities

• Relocation Buddy support upon request
   

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 

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Estimated Job Posting End Date:

10-15-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.