Sr Client Trainer / Instructional Designer

Posted:
11/27/2024, 7:52:09 AM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Senior

Field(s):
UI/UX & Design

Workplace Type:
Hybrid

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Do you love helping clients make smarter decisions with unrivaled property data, insights, and technology? The Sr. Client Trainer/Instructional Designer is responsible for building and implementing targeted enablement solutions that empower clients to unlock the value of our products. You’ll work with cross-functional teams to drive product adoption and client success across our suite of industry-leading software. Come be part of a team that is helping clients solve problems across the entire property ecosystem.  

Job Responsibilities

  • Design, develop, and deliver innovative enablement content in a variety of formats and modalities.

  • Build and deploy digital learning interactions that guide clients through their onboarding journey and promote ongoing utilization of our software.

  • Manage the creation, organization, and administration of just-in-time enablement content delivered via digital adoption and learning management systems.

  • Facilitate high-quality, engaging, relevant product training workshops for external clients.

  • Collaborate with subject matter experts and cross-functional teams to create, implement, and evaluate successful enablement initiatives. 

  • Utilize a variety of quantitative and qualitative assessment methods to measure and improve the effectiveness of enablement programs.

  • Regularly audit, update and enhance existing enablement materials to ensure content accuracy, consistency, and quality.

  • Build and maintain effective customer relationships (both internal and external) by consistently demonstrating and delivering exceptional subject matter expertise, innovative educational content, and high-quality program facilitation and support.

What’s in it For You:

  • Large (~$2B+ revenue) formerly public information services and data business

  • Durable cash flow and profitability regardless of changes in macroeconomic conditions

  • Company certified as "A Great Place to Work."

  • Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.

  • Competitive compensation and benefits!

  • Career path for continued professional growth.

  • Working with leaders that care about your professional growth!

  • Access to our world class self-development portal, centered around you as the employee.  We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Job Qualifications:

  • Minimum of 5 years' experience managing multi-modal enablement programs, preferably in a SaaS environment.

  • Minimum of 5 years' experience managing the end-to-end project lifecycle of enablement programs.

  • Minimum of 5 years' experience using a variety of content authoring tools.

  • Experience with Camtasia, Canva, Articulate 360, and/or Adobe Creative Cloud Suite highly desired.

  • Experience using Digital Adoption and Learning Management Systems (Pendo, WalkMe, Skilljar, Docebo, etc.)

  • Minimum of 5 years' experience training delivery, public speaking, or related facilitation experience, preferably in a virtual or hybrid environment.

  • Minimum of 5 years' experience demonstrating adult learning principles, practices, and techniques in a corporate environment.

  • Excellent communication and interpersonal skills.

  • Ability to prioritize and manage multiple projects concurrently.

  • Ability to work independently and as part of a team to meet deadlines and deliver results.

  • Bachelor’s degree in Journalism, Communications, English, or equivalent experience required.

  • Previous experience in client/customer enablement preferred.

  • Previous experience in the mortgage, enterprise data, real estate, or insurance industries preferred.

#LI-RS1

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.  We are better together when we support and recognize our differences. 

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/.  Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. 

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. 

Please apply on our website for consideration.

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CoreLogic

Website: https://corelogic.com/

Headquarter Location: Irvine, California, United States

Employee Count: 10001+

Year Founded: 1991

IPO Status: Delisted

Last Funding Type: Private Equity

Industries: Analytics ⋅ Government ⋅ Property Management ⋅ Risk Management ⋅ Software