Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:
The Patient Account Rep is responsible for reviewing accounts from the Metrix work queue by contacting the insurance company for resolution and payment, as well as ensure all claim edits in the Waystar billing system and SSI billing system are resolved and billed in 24 hours or less. This position is onsite. Office Hours are M-F 8:00am-4:30pm.

What You Will Need:

• High School diploma or GED

What Would Be Nice to Have:

• CPAR (Certified Patient Account Rep)

• Prior experience with Metrix, SSI, HealthQuest, and Waystar

• Experience with reporting, payer contracts, payer websites, and sFax

• Excellent communication and interpersonal skills

• 1+ years’ experience of hospital billing non-government insurances

• 1+ years’ experience with claim edits and SSI billing system

• Denials and insurance follow up.

• MS excel experience.

• Knowledge and understanding of diagnosis, HCPCS and CPT codes.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.