Exemption Status:

United States of America (Exempt)

$71,614 - $95,784 - $119,953

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Acts as an internal consultant to assigned business units and business leaders by establishing credibility with leaders as a valuable sounding board for business and people issues. Maintains a thorough understanding of the business and its critical success factors. Proactively recommends strategic and tactical plans to support the business and its current and future business objectives;

• Builds and maintains effective working relationships with leaders and employees to provide guidance and counsel on a variety of HR and business-related issues on both strategic and tactical levels;

• Works with leaders to develop and implement staffing plans for the assigned Business Unit

• Represents management in grievance meetings with union representatives and advises on corrective actions;

• Supports negotiations between management and union representatives and help build and maintain positive labor-management relationships;

• Manage assigned job requisitions through full recruitment lifecycle and according to CBA requirements;

• Manages and resolves complex employee relations issues, resolution and investigations, performance management and talent/succession planning;

• Applies a solution-oriented approach when working with and advising management on employee relations issues. Ensures management works within applicable state and federal employment laws. Provides coaching to management and employees to effectively resolve issues.  Ensures day-to-day employee management is compliant with all regulations and according to the CBA;

• Provides day-to-day performance management guidance to business leaders (coaching, counseling, career development, disciplinary actions);

• Interprets and communicates corporate policies and procedures and federal and state legal requirements. Assists in the development and interpretation of corporate policies, procedures and CBA. Works with other HR Business Partners to ensure consistency of policies across business units;

• Maintains current knowledge of changing employment laws and best practices related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal department as needed/required;

• Identifies trends, patterns, issues, and opportunities to intervene with strategic plans to mitigate or enhance the business impact to support a high performance results driven organization;

• Communicates organization and business initiatives in a positive, supportive manner;

• Conducts and facilitates meetings with respective business units as needed;

• Analyzes trends and metrics in partnership with HR group to develop solutions, programs and policies;

• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention;

• Provides guidance and input on business unit restructures, workforce planning, and succession planning;

• Other duties as assigned.

Supervisory Responsibilities        

No supervisory responsibilities

                                   

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 5+ years’ experience or equivalent combination of education and experience, and 2 years' of SME in respective areas.  At least 5 years experience working and supporting a union represented environment required. 

Computer Skills

Solid working knowledge of Microsoft Office Suite applications, Workday or equivalent HRIS System, and equivalent learning management system.

Certificates, Licenses, Registrations

PHR/SPHR professional certification preferred. 

Other Skills and Abilities

• Expertise in labor relations, grievance procedures, and union engagement required.
• Strong working knowledge of multiple human resource areas including compensation practices, labor relations, performance management, leave administration, employee retention, federal and state employment laws; workforce planning, recruitment, benefits, employee relations, performance management, and training
• Develops good working relationships with assigned clients to gain support and achieve results
• Effectively envisions, develops, and implements new strategies to address competitive, complex business issues
• Manages multiple-conflicting priorities
• Ability to interact with employees at all levels
• Self-directed and motivated to work with a sense of urgency and drive for results
• Takes initiative to identify and anticipate client needs and make recommendations for implementation

Reasoning Ability

                                   

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

     

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

      

• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to see, sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position must work on-site at the Freemont, Nebraska work site for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders.  Remote work is not an option for these purposes.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require domestic travel. May need to be onsite one or more times a week as required/directed by leader.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.