The Global Investor Custody Platform Product Manager is a management level position responsible for managing the Global Custody product offering, setting strategy and providing direction, budgetary management, etc., reporting to the Global Head of Investor Custody Platform. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The position will also drive the simplification of the booking centers for Global Custody across the Hubs. The candidate will be responsible for driving key product priorities including product strategy, financials, innovation, controls & governance and talent. The individual works closely with partners including Coverage teams, country Securities Services heads, Operations and Technology to jointly achieve key goals of the business.
Responsibilities:
Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
Supervise day-to-day product management for core products in Global Custody such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
Drive towards to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
12+ years of relevant experience
Degree in Business Administration, Finance, Marketing, specialized analytics or related discipline
Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Consistently demonstrates clear and concise written and verbal communication
Demonstrated analytical skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication
Ability to work in a team-oriented environment
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
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Job Family Group:
Product Management and Development
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Job Family:
Product Management
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Time Type:
Full time
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