Supervisor Business Office

Posted:
2/13/2026, 6:31:02 AM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy

Department:

13567 Enterprise Revenue Cycle - National Service Line : Oncology: Arrival

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday 8:00-5:00pm

Pay Range

$25.30 - $37.95

Essential Functions

  • Ensures the smooth operation of the billing and clerical functions of assigned site(s).
  • Performs annual performance reviews, competency assessment, and disciplinary counseling. Maintains staff attendance records and counseling documentation.
  • Coordinates the staffing, including the recruitment, hiring, cross-training, and assignment of staff to cover daily business operations.
  • Facilitates an efficient and effective billing process and resolves billing issues.
  • Manages care contracts and serves as a resource for the office staff in resolving billing issues related to specific patient accounts.
  • Conducts regular office staff meetings and disseminates information to the office staff in a timely manner.
  • Supports office functions as appropriate to ensure timely and thorough completion of all tasks.

Physical Requirements
Works in a fast paced office environment. This position requires long periods of sitting, bending and reaching occasionally. Must be able to lift up to 50 lbs occasionally. Work requires walking and driving lengthy distances between buildings and departments. Requires frequent use of fingers and both hands, speaking with clear diction, hearing and vision at close-up ranges (24 inches).



Education, Experience and Certifications

High School Diploma or GED required; Associates Degree in Medical Office Administration or Business preferred. 3 to 5 years of medical office experience and 2 or more years of supervisory experience required. Strong computer, verbal, and written skills required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.