The Account Coordinator will oversee and expand Wildsam's wholesale accounts across the United States and manage our direct-to-consumer (DTC) sales channels. This role will specifically focus on Wildsam Field Guides. The position is essential in growing our brand presence and revenue, ensuring smooth operations across multiple sales channels, and nurturing relationships with retailers, distributors, and customers.

Key Responsibilities

Wholesale Account Management

• Develop & Maintain Relationships: Build and maintain strong relationships with existing wholesale accounts, including independent bookstores, outdoors shops, specialty gift, across the United States.
• Sales Growth: Identify and pursue new wholesale account opportunities nationwide across retail sectors, developing strategic sales funnel process and success metrics.
• Order Management: Oversee the order process via our fulfillment partner, ensuring timely shipments, inventory management, and customer satisfaction.
• Account Reporting: Track sales performance and provide regular reporting on account performance, including key metrics such as sales trends, order frequency, inventory levels, and new account acquisition.
• Market Expansion: Collaborate with the sales and editorial teams to develop and execute strategies for geographic and demographic market expansion, including entering new retail verticals.

Direct-to-Consumer (DTC) Sales Management

• E-Commerce Strategy: Oversee Wildsam's DTC channel, specifically our website, email channels, and brand partner strategies. Increase online sales, improve conversion rates, and optimize customer experiences.
• Marketing Collaboration: Work closely with the marketing team to design and implement promotions, campaigns, and seasonal offerings that drive online sales and customer engagement.
• Sales Forecasting & Reporting: Forecast monthly and annual sales targets for the DTC channel and provide regular reports on performance.

Operational Efficiency

• Inventory & Fulfillment Coordination: Coordinate with logistics and inventory teams to ensure smooth order fulfillment for both wholesale and DTC channels, managing stock levels, reordering, and ensuring the timely delivery of orders.
• Process Improvement: Identify areas for operational improvement in order management, account management, and customer service to enhance efficiency and customer satisfaction. Coordinate with logistics and inventory teams to ensure smooth order fulfillment for both wholesale and DTC channels.

Strategic Planning & Collaboration

• Trend Monitoring: Stay up to date on market trends, consumer preferences, and competitor activities in both the wholesale and DTC space to inform strategic decisions.
• Sales Target Achievement: Drive the achievement of sales targets across both wholesale and DTC channels, providing ongoing analysis and insights to ensure sustainable growth.

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.   At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.  

Pay Range:

$58,300.00-$89,500.00 Annual

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com