Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Manager, Information Technology

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It's More Than a Job, It's a Career

Role Definition:

Leads a team of 38 who deploy, support and drive adoption for collaboration tools which include Microsoft technologies and other supporting tools.

What You Will Do:

• Oversee onboarding, deployment of support of collaboration technologies.

• Introduce new collaboration features like Bookings, Loop etc.

• Partner with security in evaluation and deployment of technologies in support of security strategy and compliance.

• Manage a budget of $50M which includes $34M for Microsoft services.

• Ensure ITSM quality compliance thru dashboard creation and management.

• Manage vendors supporting the collaboration services.

What You Have:

Business Acumen:

• Comments on the organization's business model and financial goals.

• Communicates key considerations for business decision making process.

• Cites examples of types of information needed to make sound business decisions.

• Participates in business task to get things done in own unit or area.

• Caters to key stakeholders and their priorities.

Information Technology Trends:

• Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.

• Participates in architecting an enterprise-wide technology strategy.

• Champions awareness of criticality of IT to business, staying with IT trends as needs dictate.

• Ensures senior management awareness of enterprise-wide impact of major technology trends.

• Monitors industry experience and best practices on IT trends and introducing new technology.

• Provides perspective on the evolution and impact of major technologies.

• Analyzes organization's transition and support strategies.

Analytical Thinking:

• Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. 

• Monitors industry trends and directions and discusses possible impact on internal strategies.

• Designs and orchestrates the use of business analytics for strategic decision making.

• Champions the use of business intelligence applications for tactical and strategic decisions.

• Helps others discover the diverse features, parameters, or considerations to take into account.

• Implements operating metrics and performance gauges such as the balanced scorecard.

• Employs statistical and quantitative analysis, explanatory and predictive modeling techniques.

Continuous Transformation:

• Knowledge of evolving the business to remain competitive; ability to understand, adapt oneself to respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization. 

• Implements new systems, procedures and tools efficiently when changes occur in the work environment.

• Adjusts current working processes or adopts new approaches in response to changes in the business environment.

• Seeks challenging opportunities or assignments to grow and develop one's own knowledge, skills and abilities.

• Explains lessons or experiences learned from mistakes and failures as well as successes.

• Communicates and analyzes assumptions about a particular issue with colleagues to gain new perspectives or more effective solutions.

Leadership:

• Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.

• Evaluates leader performance based on efficacy, advancement and emergence.

• Coach’s others in leadership concepts and techniques, such as contingency & transactional.

• Champions behaviors that inspire cohesiveness and move the organization to reach a vision.

• Monitors industry for leadership programs; implements programs within organization.

• Leverages diverse leadership styles: autocratic for speed, democratic for co-operation, etc.

• Uses modeling & role-playing to improve the ability of leaders to manage own behaviors.

Vendor/Supplier Management:

• Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants, and suppliers).

• Leads a team in managing collaborative relationships with multiple vendors or suppliers.

• Provides comprehensive knowledge of industry practices with using external or third parties.

• Evaluates vendor or supplier's plans and directions and potential impact on the organization.

• Develops rationale and best practices for use of external vendor/supplier resources.

• Shares experiences with managing and integrating products and services from multiple vendors or suppliers.

• Consults on service provider problems and corrects or terminates as appropriate

Additional Info:

• The primary location for this position is Peoria IL, Dallas, TX and Nashville, TN

• No relocation assistance is provided.

• Sponsorship is NOT available.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

September 5, 2024 - September 19, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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