Role Responsibilities: 

• Lead Key Account Representatives within the region and deliver the agreed upon financial plan and targets  

• Coaching, training, performance management, and providing feedback to improve associate performance  

• Oversee account management and service level of contract customers  

• Negotiate both contract renewals and new potential customer agreements as needed  

• Escalation point of contact for customer issues  

• Execute performance management routines  

• Understand Customer contracts and enforce compliance mutually  

• Support and communicate company goals to assure Sales Plan and Profitability  

• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data  

• Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files 

• Accountable to the continuous improvement of Sysco’s Net Promoter score 

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. 

• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization. 

• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements. 

• Enable, champion and embrace an inclusive culture 

• Perform other duties as assigned 

Qualifications/Skills/Job Requirements (About you): 

• Minimum of five (5) years of Sales experience  

• Progressive Sales Management experience and leading teams 

• University or College degree/diploma or equivalent experience required 

• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook  

• Lead a team of high performing sales associates to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)  

• Demonstrated ability to coach and mentor peers and associates  

• Strong financial acumen and ability to properly plan and execute business plans  

• Demonstrated skills in the area of consultative selling, networking and negotiations  

• Business and restaurant operations acumen to manage sophisticated customers  

• Strong interpersonal skills and ability to work with and influence a variety of key stakeholders  

• Ability to express information in terms of profit and loss, food cost and expense ratio  

• Strong communication skills; ability to effectively communicate with internal and external teams  

• Ability to understand and manage compliance to contracts  

• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time  

• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth  

• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data  

• Embraces change and champions corporate initiatives 

• Valid driver’s license with access to a vehicle may be required