Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

The Talent Operations Specialist is responsible for providing onboarding guidance for all functional areas of the company. Reviews various applications, employment, pay change, informational and other confidential forms and records. Independently determines if candidates require background adjudications and notifies applicants and hiring managers of consideration or rejection. Maintains and distributes as appropriate, current employee information, policy and procedure manuals and other communications. Performs duties involving employee communications, such as pre-employment screening, acting as onboarding subject matter expert and point-of-contact for new hires and managers, etc. The ideal candidate should exhibit excellent analytical, organizational, communication, and time management skills to effectively resolve complex onboarding issues.

DESCRIPTION

Duties and Responsibilities

• Conduct regular audits of applicant files, employee files, and employment documentation to ensure compliance and data integrity.
• Ensures appropriate criminal background checks, degree verifications, credit checks, and reference checks are performed in a timely manner.
• Maintain the employee referral program to ensure referral bonuses are accurate and processed in a timely manner.
• Serve as the HR liaison to ensure system access rights are established.
• Process employee data changes through Workday and make recommended changes to HRIS, Payroll, and Benefits.
• Conduct adjudication processes while upholding confidentiality of sensitive employee data and consistently apply practices and procedures set forth by Newrez.
• Manage employment document storage in accordance with company compliance policies.
• Effectively communicate on-boarding procedures, details, and status to candidates, the talent team, and hiring managers.
• Collect appropriate Form I-9 documentation and process through E-Verify.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• A Bachelor's degree in Human Resources, Business, or related area is preferred or equivalent experience
• 2-4 years of experience in Talent Acquisition, Onboarding, Human Resources Operations or similar customer-facing role that includes auditing and analyzing data.
• Prior onboarding experience preferred

Skills, Abilities, and Knowledge

• Excellent verbal and written communication skills.
• Strong people skills with the ability to develop and maintain effective relationships across the organization.
• Strong problem-solving skills; solid decision-making abilities coupled with sound judgment.
• Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment.
• High degree of professional maturity, integrity, and ability to maintain confidential data and information.
• Ability to interact and communicate effectively with both internal/external sources at all levels.
• Strong Microsoft Office skills.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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