Your role and responsibilities

In this role, you will have the opportunity to lead HR Operations within an assigned team in one or more countries in a hub or front office for one or more service line. Each day, you will take accountability for end-to-end operations to deliver high-quality services against globally agreed performance targets in the concerned geography / service line. You will also showcase your expertise by supporting the globally set standards for HR operations and ensuring that the HR operations hub and/or front Office processes of the respective country adhere to the local legal and regulatory requirements.

The work model for the role is: hybrid (#LI-Hybrid)

This role is contributing to the HR Services, Employee Life Cycle and is based in Krakow.

You will be mainly accountable for:

• Managing and developing a team of HR specialists by organizing and prioritizing operations, ensuring efficient workload distribution, and delivering high-quality HR service support.
• Ensuring timely and accurate HR operations by overseeing processes related to Employment Lifecycle, Compensation & Performance, and Payroll, meeting Service Level Agreements and compliance standards.
• Promoting customer satisfaction and addressing escalations by solving problems, ensuring compliance with audit and SOX standards, and upholding high service delivery quality.
• Participating in process improvements and automation initiatives to enhance operational efficiency, stakeholder collaboration, and support HR transformation.

Qualifications for the role:

• You have 2+ years of leadership experience in HR or Payroll, demonstrating your capabilities in managing teams and optimizing processes.
• You are highly skilled in working with SAP and Microsoft Office, ensuring efficiency in payroll and HR operations.
• Possess an enhanced knowledge of payroll regulations and HR best practices, with proficient analytical and problem-solving abilities to maintain accuracy and compliance.
• You are motivated to deliver a quality customer experience, demonstrating problem-solving, attention to detail, and a service-oriented mindset.
• Degree in Human Resources, Business Administration, or a related field, showcasing a strong foundation in HR and payroll management.
• You are adept at communicating in English. Knowledge of Czech or Dutch will be an asset

Benefits:

• Enjoy a stable employment in a company with a long history in innovation and technology.
• Collaborate with experienced experts in an international environment.
• Seize individual development and training opportunities, from job specific to soft skills.
• Private medical care (including offers for family members) and life insurance.
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

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