Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

Note: This role will be hybrid/3 days onsite for candidates who are located in/around Jacksonville, FL.

About the role: 

Analyze user requirements to determine Enterprise Resource Planning (ERP) system configuration and/or customization.

About the Team:

Currently, we are an in-house custom-designed application The FIS Pricing Tool (FPT) that leverages several Microsoft products to produce consistent pricing of FIS products. Excitedly we are currently in the process of implementing a new CPQ (Configure, Price, Quote) system to facilitate our organization's Future Forward goals. Companies must anticipate the wants and needs of customers before they are asked for. A CPQ system can directly address this pressing concern. The tool interfaces with Oracle CPQ (cloud), Outlook, SQL Server, Dynamics, and Adobe.

Our team comprises a diverse group of talented individuals, each brings unique skills and perspective to the team. Our team includes seasoned employees who bring extensive experience and expertise, yet we are eager to welcome fresh perspectives and innovative ideas. We have a collaborative environment that drives innovation and fosters continual learning. We share a passion for pushing boundaries and solving complex problems.

What you will be doing:

• Experienced on CPQ applications platform and can work as a techno/ functional consultant on multiple applications like Oracle CPQ and pricing Custom applications.

• Fully understanding the recommended designs and collaborating with the solution engineers to understand the business process flows.

• Work collaboratively with development team to understand business process flow and ensure to deliver the CRM/CPQ developments on time.

• Candidate must have Sales module knowledge and how the configuration works on CPQ platform.

• Good to have, experience on Oracle CPQ platform with OOB configuration and BML development experience.

• Must have MFST excel knowledge about the macros and the VBA conditions written within excel tool.

• Candidate should be aspirational to learn new skills and should be open to work on multiple platforms like application written in VBA.

• Active speaker on daily standups and raise the alarm if see any risk or challenge. 

• Identifying the root cause of the defects logged business based on priority. Takes proactive measures to ensure optimal application and system performance and works with CPQ Systems Architect to address any performance issues.

• Coordinates with ERP Business analysts and/or other internal professionals to define detailed requirements, analyze business needs, validate solutions with clients, and translate into configuration and/or customization technical design along with CPQ team.

• Provides new and innovative alternative ideas for CRM/ CPQ system and application challenges.

• Analyzes user requirements to determine CRM/CPQ systems configuration and/or customization, evaluates business need for system customization`s. Analyzes systems specifications and uses the latest analysis tools to represent business/ processes in a system solution.

• Play the role of functional consultant that can create forms / business reports as per business needs.

• Given an opportunity, should be open to learn OOB configuration and customization on CRM/ custom applications platform.

• Should be open to stretch into multiple areas and should be aspirational to learn new platforms

• Ensure performing rigorous testing of the developed user stories and run an E2E system integration cycle for testing signoff.

• Ensure creating a testing scenarios sheet for integrated applications that can be used for the PROD release.

• Ensure to have at least three CRM (Oracle / Dynamics) training courses in the year and good to have a certification for fundamentals related to CRM & CPQ platform. 

• 100 % availability (Can be on standby) during the monthly PROD release. 

What you will need:

• Bachelor’s degree in computer science or information technology or the equivalent combination of education, training, or work experience.

• Good understanding of CRM modules like Sales/ CPQ, system customization and use of recognized best practices

• Working knowledge of business process flows in an CRM system

• Requires experience in full life cycle development with an emphasis on incremental, iterative development and deployment

• In-depth knowledge of CRM system development tools and languages is required, as well as an in-depth knowledge of ERP system configuration and security

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Communicates ideas both verbally and in written form in a clear, concise and professional manner

• Ability to understand and apply technical concepts

• Ability to solve problems using learned techniques and tools

• Team skills, including the ability to establish and maintain effective working relationships

• Flexibility, versatility, dependability

 

Added Bonus if you have:

• Knowledge of FIS Products and Services

• Knowledge of Fintech industry.

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

Note: This role will be hybrid/3 days onsite for candidates who are located in/around Jacksonville, FL.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $99,830.00 - $167,700.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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