Scope:

• Provide end-to-end support and enhancements across Workday HCM modules—Recruitment, Talent & Performance, Absence, and Time Tracking.
• Drive continuous improvement by resolving tickets, optimizing configurations, and implementing best practices.
• Strengthen system efficiency, security, and compliance across Workday functional domains.

What You’ll Do:

• Manage day-to-day support and enhancement requests across Workday HCM modules.
• Troubleshoot production issues, perform root cause analysis, and implement sustainable solutions.
• Configure and maintain Workday Security (security groups, domain policies, roles, and access).
• Collaborate with stakeholders and product/platform teams to gather requirements, design, test, and deploy solutions.
• Develop and maintain reports, calculated fields, and data outputs to support business needs.
• Contribute to ongoing initiatives while ensuring adherence to security, compliance, and best practices.
• Deliver timely resolutions and support team efficiency in handling operational workloads.

What We Are Looking For:

• 6–9 years of hands-on experience in Workday HCM.
• Strong expertise in Workday modules: Recruitment, Talent & Performance, Absence, and Time Tracking.
• Proven ability to manage support tickets, troubleshoot issues, and deliver enhancements independently.
• Experience with Workday reporting, calculated fields, and RaaS.
• Exposure to Workday Integrations or Workday Studio (preferred).
• Strong stakeholder management and communication skills with the ability to translate business needs into scalable solutions.