Posted:
7/10/2024, 1:23:19 AM
Location(s):
Cairo, Cairo, Egypt ⋅ Cairo, Egypt
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
About Us
Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.
Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com, Coatue, Shorooq Partners, and Endeavor Catalyst, among others.
Your role
We’re seeking a Content Manager to join our Customer Experience team. As a Content Manager, you will be crucial in creating, managing, and optimizing the content used by customer support teams to assist customers effectively and efficiently.
With a proven track record in content creation and content management, you will be responsible for ensuring that support agents have access to accurate, up-to-date, and comprehensive resources to address customer inquiries and ultimately revolutionize the way millions of users shop, pay, and bank.
You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.
You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
Your responsibilities
Your expertise
Join the revolution
Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated.
We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We’re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.
All qualified individuals are encouraged to apply.
To learn more about how we protect your privacy, please visit our Candidate privacy notice.
Website: https://tamara.co/
Headquarter Location: Riyadh, Ar Riyad, Saudi Arabia
Employee Count: 251-500
Year Founded: 2020
IPO Status: Private
Last Funding Type: Series C
Industries: E-Commerce ⋅ Financial Services ⋅ FinTech ⋅ Payments ⋅ Retail ⋅ Shopping