Supporting Traffic Operator

Posted:
1/18/2026, 7:24:25 PM

Location(s):
Shanghai, China ⋅ Shanghai, Shanghai, China

Experience Level(s):
Entry Level/New Grad

Field(s):
Customer Success & Support

  • Talented graduate/Minimum 1 year apprenticeship and Supporting experience
  • Good command in English, PC literacy
  • Ability to be flexible and work to deadlines and under pressure
  • Communication skills and numeral literacy are very important

Key Responsibilities

Direct contacts to customers and service providers

Customers:

  • Written and verbal contacts with customers.
  • Maintain KYC, DDR, daily inventory, import process.
  • Handle transit trade and spot deal business.
  • Arranging for documents and collection of settlement and payments.

Service providers:

  • Checking and arranging service contracts, payments, claims
  • Insuring the cargo/transports
  • Being in regular contact with shipping agents
  • Logistics arrangement including bulk, container, rail, truck, barge, warehouse etc.
  • Coordinate to prepare the issuance of shipping documents
  • Screen the service provider and report incidents happened
  • Conduct Due Diligence check on storage locations
  • Ensure the business/commodity/quality are in compliance with customs and local regulations

Coordinate with internal teams

  • Commercial ops team, trader, accounting, compliance, legal tax and team

Inspection

  • Arranging inspection per company rules, sampling, assaying and umpire of the various products
  • Coordinate with warehouse to reconcile the stock position
  • Organize stock audit if required

Other supporting part

  • Prompt and timely update on operations system and reports
  • Use system reports to control the shipment flow/accurate data entry/exposures, evaluate the common issues to save operational cost
  • Preparing for all necessary documentation (holding certificates, bank releases, transport documents, due diligences, stock inspection, insurance, invoices etc.)

Trafigura Ltd

Website: https://trafigura.com/

Headquarter Location: Singapore, Central Region, Singapore

Employee Count: 10001+

Year Founded: 1993

IPO Status: Private

Last Funding Type: Post-IPO Debt

Industries: Industrial ⋅ Mineral ⋅ Oil and Gas ⋅ Shipping ⋅ Supply Chain Management