Senior Site Specialist

Posted:
1/11/2026, 10:27:05 PM

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Managed Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness.

The position is focused primarily on scientific support services within Managed Services core offerings of: Stockroom and point-of-use inventory management, sourcing and order management, dock management and laboratory support services.

How will you make an impact?

The position of Site Specialist is focused primarily on scientific support services within our Managed Services core offerings of:

  • order entry & order management
  • operating customer procurement systems
  • stockroom services - material handling, shipping/receiving
  • chemical tracking
  • glass wash operations
  • other laboratory support services.

This role is located in Uppsala, Sweden, at customer location.

What’s in it for you?

  • You are self-managed and motivated on a pre-established schedule, with clear performance goals.
  • You are interacting with a lot of customers (people from different cultures and backgrounds)
  • You are working on various tasks – physical work, administrative, project management.

What will you do?

  • Make on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, systematic replenishment and other functions according to customer requirements.
  • Customer service activities which may include: order entry, expediting, customer service call resolution, return goods authorisation, processing of backorders, vendor and customer interaction, problem resolution, completing 3rd party & agent buys.
  • Perform laboratory services such as glassware collection/cleaning, biological waste collection/sterilization, media preparation, and/or chemical inventory receipt/reconciliation.
  • Deliver direct shipment orders to end users/ performs deliveries as the need arises.
  • Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Supervisors (and Team Lead) regarding daily duties.
  • Always represent Thermo Fisher Scientific throughout customer locations, professionally and positively.
  • Perform other duties as assigned by management.

How will you get there?

  • Fluent communication skills (oral, written) English fluently - other language skills seen beneficial.
  • Strong customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
  • Ability to work based on defined performance goals.
  • Strong desire to serve the customer, and the interpersonal skills to look after various levels of personnel at the customer site.
  • Prior experience of using Microsoft Office.
  • Flexibility beyond the normal business hours and overtime as required.
  • Work primarily independently at customer location, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.
  • Good basic physical condition.
  • Readiness to use material handling equipment such as push carts and pallet jacks. Prior experience from stock control and inventory preferred.
  • Depending on area of building, personal protective equipment may be needed; lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Application: 

Apply via http://jobs.thermofisher.com/ before 26.1.2026!

Send in your cover letter and CV (including salary request) in English. 

The position will be filled as soon as suitable candidate is found.

Thermo Fisher Scientific

Website: https://www.thermofisher.com/

Headquarter Location: Waltham, Massachusetts, United States

Employee Count: 10001+

Year Founded: 2006

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Bioinformatics ⋅ Biotechnology ⋅ Cloud Data Services ⋅ Consulting ⋅ Health Care ⋅ Life Science ⋅ Management Information Systems ⋅ Office Supplies ⋅ Precision Medicine