Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

As a Principal Solutions Consultant (SC), you will be responsible for presales technical leadership of qualified sales opportunities working closely with global sellers and partners to articulate, facilitate, and validate the technical value proposition of PTC’s Kepware technology and integration to other solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, you will help to ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.   

Key Responsibilities: 

Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities. 

Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty. 

Technical Leadership and Sales Support – Lead technical validation aspects of sales opportunities, demonstrating deep product knowledge and industry expertise to drive successful engagements and technical closure. 

Business Development and Revenue Growth – Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth. 

Trusted Advisor – Provide expert technical advice based on deep industry, market, PTC and enterprise transformation knowledge. 

Qualifications: 

• Demonstrated success in customer-facing technical sales roles.
• Experience in manufacturing systems and technology including computer networking, web services, OPC-enabled products, Programmable Logic Controllers (PLCs, RTUs, PACs, etc.) and associated communication protocols, SCADA/HMI/MES/ERP/IT software packages, big data platforms, data analytics tools, and IoT platforms.
• Experience in computer programming languages such as JavaScript, Python, C++/C#
• Experience with database systems.
• Strong communication, presentation, and persuasion skills with the ability to engage both technical and non-technical stakeholders.
• Bachelor’s Degree or technical degree; STEM (Science, Technology, Engineering, and Math) or related field is a plus.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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