Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company's internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies

Critical services include:

• Coordination of review and approval meetings
• Support sales reporting/analysis and forecasting
• Support internal sales processes/tools and education around those for sales teams
• Drive sales excellence best practices
• Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights
• Support the execution of the sales planning cycle
• Drive continuous improvement and transformation
• Provides support to Accenture Sales Operations organization to improve Sales Operations offering to additional clients
• Make suggestions to client where Accenture’s Sales Operations best practices can be implemented for additional clients
• Can support other clients in the future

This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers.  Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include: 

• Work independently with minimal supervision
• Be an individual contributor with ability to recognize and seek guidance on competing priorities
• May supervise and be a people lead for a small team with oversight from a supervisor
• Help create and execute low to medium complexity workplans
• Interact confidently with senior leadership within sphere of responsibility
• Provide input into the creation of operational processes
• Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility
• Have an understanding of where and how Sales Operations fits into the bigger client & Accenture picture

Qualifications:

Knowledge & Skill Requirements:

• Excellent oral and written communications skills in Portuguese & English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
• Ability to work under minimal supervision and guidance, learning new responsibilities quickly
• Ability to work virtually with diverse individuals
• Excellent teaming, team-building, collaboration, and facilitation skills
• Excellent organizational / time management / data management skills
• Analytical skills; collects, researches and interprets data
• Highly proficient in following and applying processes, quickly learning client & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred)
• Excellent accuracy and attention to detail
• Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
• Understanding of finance concepts for a services company

Educational Qualification

• Undergraduate degree
• Portuguese language fluency (oral and written) – C1
• English language fluency (oral and written) – B2
• Business Management education desirable

Skills & Work Experience

• A minimum of 3-4 years of experience, with proven track record in team management
• Understanding of sales operations processes and tools (e.g., Client 365) preferred

Other requirements (please specify such as overtime, etc.)

• Must support/mirror working hours for the supported Market Unit or other business area
• Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
• Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
• May be occasionally required to travel domestically or internationally

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

🌈 AT ACCENTURE, EQUALITY DRIVES INNOVATION

Did you know that Accenture was named the most diverse and inclusive company in the world?

We believe that the workforce of the future is an equal workforce for all. 

All decisions regarding the employment selection process will be made without distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or trade union opinion, nationality or socioeconomic origin or any other grounds provided by applicable law that would have the effect of nullifying or impairing equality of opportunity or treatment among candidates.

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About Accenture:

Oportunidad Laboral Equitativa                                                                                 
Todas las decisiones del empleador deben tomarse sin tomar en cuenta la edad, raza, creencias, color, religión, sexo, nacionalidad de origen, discapacidades, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía u otra base protegida por la federación, estado, o leyes locales.                                    

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