About the role

As a Sales & Application Specialist – SUR, you will play a key role in driving the growth of ZEISS Surgical Ophthalmology solutions in the Southern region. This position combines business development, clinical application support, and customer training, working closely with hospitals, clinics, and medical professionals to deliver optimal clinical outcomes.

Key Responsibilities

Sales & Business Development

• Develop and execute sales strategies to grow the SUR business in alignment with OPT and company objectives

• Identify market opportunities through market mapping, customer segmentation, and competitive analysis

• Build and maintain strong relationships with key accounts, KOLs, hospitals, and clinics

• Manage sales forecasting, tender preparation, and major project bidding within assigned territory

• Monitor sales performance, market share, and revenue targets, and implement corrective actions when needed

Application & Clinical Support

• Deliver high-quality product demonstrations, application training, and clinical support to customers

• Support customers pre- and post-sales to optimize clinical workflows and outcomes

• Develop and deliver structured application training programs for customers and internal sales teams

• Act as a clinical expert, providing troubleshooting and solutions based on product and procedural knowledge

• Stay up to date with product features, clinical applications, and competitive solutions

Customer Engagement & Marketing Support

• Conduct regular customer visits independently and with distributors

• Support marketing activities such as workshops, seminars, exhibitions, and training events

• Collect and report market intelligence including customer insights, competitor activity, and market trends

• Drive customer satisfaction, loyalty, and long-term partnerships

Cross-functional Collaboration

• Work closely with Sales, Marketing, Service, Product, and other internal teams

• Share market insights and best practices to support overall business success

• Coach and support less experienced colleagues when required

Qualifications & Experience

• Bachelor’s degree in Business Administration, Biomedical Engineering, Healthcare, Pharma, or related fields

• 1–3 years of experience in sales and/or application roles (medical devices preferred)

• Experience or strong interest in ophthalmology is a plus

• Strong communication, presentation, and customer-oriented mindset

• Good command of spoken and written English

Your ZEISS Recruiting Team:

Nguyen Thu Trang, Sayem Chowdhury