Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Come be a founding member of Remitly's Site Reliability Engineering team! In this role you will be working across Remitly's engineering organization driving programs that improve reliability and availability. You'll develop repeatable reliability patterns teams can use to solve common challenges such as rate limiting, circuit breaking, traffic management, and game days. You will own Remitly's observability tooling to ensure production impacting events are detected and escalated, and use that data to propose, design, and lead programs to address the availability risks that are found. #LI-Hybrid

You Will:

• Report to the Senior IT Manager
• Implement a company wide strategy for Observability tooling. Define best practices, KPIs, and metrics. Work with engineering teams to implement.
• Own the operation and design of Observability tools such as New Relic and Victoria Metrics / Prometheus
• Evaluate and integrate/build SRE systems in domains such as observability, rate limiting, traffic splitting, incident management, and problem management
• Automate routine tasks, either independently or working with other developers
• Provide technical mentorship to Remitly software teams on managing availability and performance of their systems.
• Identify company wide opportunities to improve availability, and implement automation and tooling to address.
• Participate in an on-call rotation for production issues.
• Provide mentorship to junior team members

You Have:

• 5+ years as a Site Reliability Engineer, Software Development Engineer, or related role
• 2+ years of experience with Kubernetes and cloud infrastructure such as AWS
• Proficient in at least one high-level scripting or programming language such as Python or Powershell
• 2+ years experience driving collaborative projects from conception to delivery using Agile/Kanban methodology
• Experience implementing Observability tooling at scale (Prometheus, CloudWatch, New Relic, Dynatrace, etc)
• Deep understanding and passion for SRE concepts, patterns and tooling

Our Benefits:

• In Site Subsidized Meals
• Transportation
• Premium Language Bonus
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Private Life Insurance
• On site Clinic and Remitly Doctor
• Continuous learning tools & certification programs
• Reduced Working Hours per Week (from 48 to 40)
• Two consecutive days off

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.