Compensation Grade:

07

BASIC PURPOSE:
 

Directs the daily routing of workflow arising from collateral verification reviews that are used to ensure member compliance with Bank policy, procedure, and regulations.

ESSENTIAL FUNCTIONS:

• Responsible for direct contact with members selected for a collateral verification review to schedule and confirm the date of the review, communication to all required parties, and assignment of Bank staff, and vendors, if needed.
• Tracks status, phase completion benchmarks, and final review results and reviews closeout status for collateral verification review activities.
• Reviews, assigns, balances, and tracks resolution of workflow items.
• Acts as central point of contact for Collateral management, collateral analysts, collateral review coordinators, Bank personnel, and third-party contractors.
• Responsible for requisition of supplies for the entire Collateral Services Department.
• Maintains, tracks, and processes for reimbursement all Collateral department expenditures including collateral review vendors.
• Responsible for all departmental records retention and is assigned records retention coordinator.
• Monitors trends in collateral verification review results and identify issues or items that require management attention.
• Compiles and maintains collateral verification reports for review by Bank management.

KNOWLEDGE, SKILLS, ABILITIES: 

A thorough knowledge of Microsoft Excel, Word, and PowerPoint is required.

Strong organizational, communication, presentation, and problem-solving skills are required.

MINIMUM REQUIREMENTS

A bachelor’s degree in finance or accounting is preferred, and two years’ experience in either a Help Desk, Customer Relations, or process management environment, or the equivalent combination of education and experience is necessary.

Work Location: This individual must reside within commuting distance from our Atlanta, GA office. This position may not be filled in New Jersey, either in-person or remotely.

Work Schedule: Onsite with an opportunity to work remote partially.

Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We are an equal opportunity employer.