The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing the end-to-end invoice reconciliation and administration process, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

As an Invoice Reconciliation Coordinator under our Finance Operations team, you will ensure accuracy, timeliness, and compliance across all three-way matching activities within our ERP environment, using Microsoft Office tools to support daily processes. You will work closely with Accounts Payable, Procurement, Production, and Supply Chain teams to oversee the full invoice matching workflow, enabling efficient accounting operations and on-time payments.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation against goods receipt
• Analyze errors in invoices and trace them back to the root cause using raw data from the appropriate database
• Resolve quantity and price discrepancies with urgency and escalating to Accounts Payable, Purchasing and/or Warehouse where appropriate.
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities
• Work collaboratively with internal teams including the Accounts Payable, Supply Chain Management and Procurement teams to resolve any data discrepancies
• Communicate with suppliers where necessary to clarify invoices, escalate any supplier disputes to Line Manager
• Support the wider Finance function with reporting and administration tasks to ensure the smooth running of the operation

What you’ll bring

• At least 3 years’ experience working within invoicing, billing or general accounting and/or as a data entry clerk
• Fast typing skills: knowledge of touch-typing systems is strongly preferred.
• Working knowledge of office equipment and computer hardware and peripheral devices.
• Basic understanding of databases.
• Experience using ERP systems is strongly preferred
• Requires expertise in operating Microsoft Office applications
• Language: English, other European languages considered a plus (German, French, Polish)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.            

Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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