Account Supervisor

Posted:
6/12/2024, 8:40:05 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

ACCOUNT SUPERVISOR

 

Position Summary 

 

Our Account Supervisors bring value to our clients by passionately and professionally representing the agency on a day-to-day basis. They are the trusted partner and point of contact for mid-level clients partnering with account leadership to deliver operational discipline and delivery excellence, speed to market, resource optimization, and profitability management to their business(es). Account Supervisors are efficient operators, who demonstrate strong commercial abilities and business and financial acumen. They are highly organized and accountable project leaders who are able to build relationships and collaborate with/draw on the expertise of all Ogilvy’s capabilities. Account Supervisors add value by interrogating every client brief and assignment, and striving to solve our client’s larger business problems, not just the immediate request at hand. They act courageously and with conviction and collaborate with/draw on the expertise of all Ogilvy’s capabilities.

 

Here’s what you’ll be doing to lead Agency and Client growth

  • Working integrally with all internal team members to facilitate the process of developing effective

strategies and briefs that lead to great work on brief

  • Influencing the efficiency and quality of work and advocating for the agency/client relationship
  • Mobilizing and driving the integrated team towards forward progress, action and results
  • Effectively presenting work from a delivery standpoint
  • Serving as a mentor/coach and/or direct manager to more junior team members and supporting

the development of these team members

  • Understanding & respecting every department’s role in delivering great work and building relationships
  • Experience in integrated campaigns - video production, print, digital and non-traditional mediums.
  • Proficiency in Office software and Google Suite.
  • Solutions-oriented self-starter with the ability to work with minimum supervision.
  • Previous people management experience an asset
  • Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news, and reports.
  • Process | Draft scopes of work for assigned projects. Develop well-written project briefs and workback schedules.
  • Document all client and agency meetings and help manage budgets and finances.
  • Strong understanding and experience with integrated campaigns of the various executional channels and trafficking for TV, OOH, digital, social etc.
  • Manage projects, budgets and timelines under the supervision of the account lead
  • Understanding staffing and scoping requirements
  • Owning the client budget to manage costs and deliverables as well as staffing resources
  • Identifying potential project risks and developing contingency plans
  • Manage project progress and ensure smooth collaboration between people from all disciplines (strategy, creative, media, production etc)

 

 

 

Here’s what you’ll be doing to lead Agency and Client growth

 

  • 4-6 years of related, client facing industry experience managing “the making” or delivery of great work
  • Proven capabilities in project management
  • Ideally, several different account experiences delivering programs in different capabilities (B2C, B2B, retail, CPG, digital, tech, PR & influence, etc.)
  • Demonstrable knowledge of client and Agency operations
  • Strong background in the strategy and development of programs
  • Curious, a lifelong learner
  • Proven negotiation skills
  • Experience forming strong client relationships
  • Strong internal relationships (particularly with creative team)
  • A good listener, someone who reads people and those in a room well (and adapts their style and response accordingly)
  • Accountability and calm, confident presence

 

 

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.