Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Scheduling and management support.

What you will do
We are seeking an organized and detail-oriented Operations Coordinator to join our team. This role will involve managing various operational tasks, including dispatching, billing, dispute resolution, and technician support. The ideal candidate will be proactive, have excellent communication skills, and be able to manage multiple priorities effectively.

How you will do it

• Suppression Dispatching: Coordinate and manage suppression dispatching to ensure timely and efficient service delivery.
• Accounts Payable & Receivable Disputes: Work with AP and AR to help resolve disputes by liaising with relevant departments and customers to achieve resolution.
• On-Hold Management: Track and manage items on hold, ensuring timely follow-up and resolution.
• Time Entry: Accurately enter and manage time records for technicians and other staff.
• Shipping/Receiving: Support the logistics team with service-related shipping and receiving activities, focusing on accuracy and efficiency. This primarily involves staging parts for technicians' weekly assignments
• Inspection Report Management:
  • Track inspection reports and send them to customers.
  • Create and maintain inspection reports database.
  • Develop and manage inspection calendars.
  • Review technician work orders for accuracy and completeness.
• District Billing: Assist with the billing processes for the district, ensuring timely and accurate invoicing.
• Contract Cleanup: Assist in the cleanup and management of contracts to ensure compliance and accuracy.
• IT Support for Technicians: Provide technical support and assistance to technicians as needed.
• Uniform Orders: Manage and coordinate uniform orders for staff, ensuring proper fit and availability.

What we look for

Required

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience in operations, dispatching, or a related field is preferred.
• Proficiency in Microsoft Office, and Oracle Fusion.
• Problem-solving skills and the ability to work independently.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

#LI-Onsite

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.