Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a CPaaS Intern at Infobip, you’ll support our global communication platform by helping manage messaging traffic, sender registration, and process optimization. You’ll gain hands-on experience in the telecom and tech industry while working with cross-functional teams to ensure smooth, secure, and compliant communication flows. This is a great opportunity to learn, grow, and start your career in a dynamic, international environment.

Why You’ll Love Working Here

Financial Rewards & Recognition

• We offer fair compensation aligned with your experience, industry, and market standards. You’ll enjoy performance-driven bonuses, regular reviews that support your growth, and a culture that recognizes and values your impact.

Flexible Work Arrangements

• We believe great ideas can happen anywhere. That’s why we combine in-person collaboration with remote work options and flexible working hours — because innovation doesn’t always happen between 9 and 5.

ESOP (Employee Stock Ownership Plan)

• As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.

Work-Life Balance & Well-Being

• We support your well-being with time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model adapted to local regulations.

Career Mobility

• Your career is a journey. We encourage internal mobility, upskilling, and mentorship to help you shape your own path.

Professional Development

• Learning never stops at Infobip. From onboarding and mentorship to continuous training programs, we invest in your professional growth — no matter where you start.

International Mobility

• Ready to take your career global? Explore short- and long-term opportunities across our international hubs.

Responsibilities & Expectations

• As part of our global operations team, you will be responsible for ensuring smooth and compliant registration and management of communication traffic worldwide.

Key Responsibilities:

• Register and manage traffic globally across all supported regions and products.

• Administer Infobip’s sender database and ensure data accuracy.

• Process customer sender registration requests and coordinate directly with MNOs and suppliers.

• Maintain traffic security and compliance through content restrictions and template registration.

• Specialize in region-specific or product-based registration processes.

• Order numbers (VLN/SC) and set up two-way communication between our customers and end users.

• Handle OTT traffic registration (WhatsApp, Mobile Identity, RCS).

• Keep organized, detailed records and documentation of all actions and processes.

• Collaborate cross-functionally with other departments to ensure compliance and process efficiency.

• Maintain a high level of awareness of end-user needs and ensure an excellent customer experience (both internal and external).

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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