Support Specialist II | Home Plus Ambulatory Pharmacy | Full Time - 40 Hours

Posted:
6/30/2024, 5:00:00 PM

Location(s):
South Dakota, United States ⋅ Rapid City, South Dakota, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Home Plus RC Ambulatory Pharmacy

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.42 - $18.87

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Provides high-level administrative secretarial support for assigned department. Acts as office receptionist and information source for patients, visitors, and phone calls. Demonstrates and promotes a commitment to customer satisfaction and professionalism.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs general office duties including but not limited to data entry, mail sorting, copying, faxing and document scanning.
  • Assist in maintaining office supply inventories and office equipment maintenance to provide adequate supply inventory and functional equipment.
  • Processes various documents including preparation of reports and images for release of protected health information (PHI).
  • Maintain waiting rooms ensuring they are comfortable, organized, stocked, and neat. Request EVS support as needed.
  • Works in cooperation with team and department efforts to ensure overall efficiency with patient flow and care.
  • The role may include other responsibilities based upon needs and requirements of the department (e.g. coordinate calls with referring providers; schedules IR and CT exams; receive and upload outside images).
  • All other duties as assigned.

Additional Requirements

Required:
Education - High School Diploma/GED Equivalent in General Studies

Preferred:
Education - Some College (1-2 years) in Secretarial Science

Physical Requirements: Heavy work - exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Administration

Job Family

Administrative Support

Shift

Employee Type

Regular


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Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.