Engineering a world of possibilities

Join our team as a Parking Operations Specialist at Colorado School of Mines in sunny Golden, CO!

In this role, you'll be the go-to person for all things parking—helping out students, staff, and vendors with their parking needs. You'll lead and train a fantastic team of student staff, manage parking for exciting campus events, and keep our parking tech running smoothly. If you enjoy a mix of problem-solving, strategic planning, and working with great teams in Risk Management, Public Safety, Procurement, and Facilities Management, this is the perfect spot for you. Plus, you'll get to handle daily cash deposits and keep our fleet running efficiently.

Due to the critical nature of this position, the work is performed entirely on campus. For more on the parking division at Mines, please visit: https://www.mines.edu/parking/.

Primary Duties

Customer Service

• Provides Customer Service to the public via telephone, e-mail and in person
• Monitors campus communications (eg.; Yik Yak, Twitter, Instagram, What’s your beef, Tik Tok, etc.) to see if parking issues can be addressed
• Sends out citation notice and takes payments for citations and permits

Parking Software Management

• Manages Security Desk and works with enforcement officer to resolve Security Desk back office software and field software issues
• Uses Parking Management System (PMS) to set up new semester permits
• Creates, monitors and maintains validation codes for departments
• Verify pay station operations and make repairs if needed
• Setup and maintain parking enforcement zones

Accounting and Reconciliation

• Reconcile daily cash reports
• Make deposits at the bursars office as needed
• Creates, maintains and analyzes parking revenue/expense reports
• Reports any financial discrepancies to the Business Manager and/or to the Manager of Parking & Fleet
• Ensures monthly invoices are sent out  to departments that have parking validation codes.
• Manages cash banks in parking pay stations

Data Base Management  

• Develops email listservs, databases and maintains information and data needed by the Department Management and staff
• Pull reports from Security Desk (Eg. Parking car totals, space counts)
• Allocate semester permits for sale
• Track Lot closure requests
• Maintains the parking policy and keeps it current

                                                                                                                              

MINIMUM QUALIFICATIONS

• Associates degree or higher; relevant experience may be substituted on a year-for-year basis (particularly experience in accounting, budgeting, or bookkeeping)
• Must have valid Colorado Driver’s license with no more than 8 points assessed
• Must have excellent communication and customer service skills
• Excellent math skills
• Experience making strong customer service decisions, preferably within parking policy parameters
• Experience using Excel, Word, and Outlook

PREFERRED QUALIFICATIONS

• Experience supervising full or part time staff
• Experience in parking; including knowledge of garage and surface-lot parking operations, LPR, parking revenue, parking systems and technologies.
• Ability to learn new database software quickly.
• Experience in Higher Education

Salary and Benefits

$55,068 - $63,200

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care plans
• Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, and the Colorado State Employee Assistance Program (CSEAP). Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.

How to Apply

Applicants must:

• Complete an online application (personal information, demographic information, veteran status)
• Upload a resume or CV
• Upload a cover letter

Application review will begin August 19, 2024. Applications must be submitted by August 18, 2024 at 11:59 p.m.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

To request an accommodation at any point in the application or interview process, please email [email protected] or call 303-273-3250.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons.  Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting