Posted:
1/10/2025, 9:27:51 AM
Location(s):
Virginia, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Support Daily Shop Store Leader in all aspects of store operations, including acting as a shift leader and providing clear guidance to Retail Floor Team Members.
Foster a positive environment of teamwork, respect, and high morale. Support and models WFM (Whole Foods Market) vision and goals.
Select, train, develop, mentor, motivate, and coaches Retail Team Members to maintain a high-performance team and reduce turnover.
Ensuring Retail Floor Team Members complete required training within designated deadlines.
Provide timely feedback to Daily Shop Team Leader and assist with conducting Team Members job dialogues on time.
Support Daily Shop store Leader in efficiently operating the store to achieve all sales, labor, budgeted expense targets and contribution goals.
Support front-end responsibilities including cash handling, staffing and operational efficiency to customer wait times.
Maintain and support overall store cleanliness and maintenance.
Adhere to Daily Shop Standard Operating Procedures (SOPs).
Follow WFM’s food safety, organics, and cleaning and maintenance guidelines, promptly addressing hazards or violations.
Participate in fiscal period and quarter end inventories.
Stay informed on company and store level information and communications from Operational Area and Daily Shop Team Leader.
Model and cultivate effective cross-store communication, including required morning and evening store huddles.
Support and back up the Inventory Data Specialist with receiving and SSS (Store Scanning Specialist) duties, including accurate retail pricing and proper signage throughout the store.
Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members
Will be cross-trained and Provide support across all areas of the store.
Food safety certification, if not currently certified, will commit to completing certification within 6 months of hire.
Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.
Advanced knowledge of regulatory and safety policies and procedures.
Strong organizational skills
Ability to prioritize and delegate tasks effectively.
Excellent interpersonal, motivational, team building and leadership skills.
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Proficiency with email, Microsoft Office, and operations-related applications
24+ months retail experience including 12+ months of team leadership experience.
Physical Requirements/ Working Conditions:
Must be able to lift fifty pounds.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Website: https://wholefoodsmarket.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 10001+
Year Founded: 1978
IPO Status: Delisted
Industries: Consumer Goods ⋅ E-Commerce ⋅ Food and Beverage ⋅ Food Processing ⋅ Grocery ⋅ Organic Food ⋅ Retail