P&A logistic customer advisor (F/M)

Posted:
8/23/2024, 2:03:12 AM

Location(s):
Pitești, Romania

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Company

AUTOMOBILE DACIA SA

Job Description

Postul este localizat la CPS Oarja.

 

Responsabilitati principale: 

  • Asigura interfata dintre Clientii internationali (brokeri, filiale si importatori) si depozitele/ serviciile centrale Franta;
  • Gestioneaza activitatea de facturare a pieselor de schimb de la depozitele situate in Franta ;
  • Raspunde (telefonic / mail / prin sistem) cererilor Clientilor conform termenelor contractuale stabilite;
  • Asista si consiliaza Clientii din portofoliu pe subiectele logistice (plasare comenzi/ rezervare transport/Inspectii / tratare de litigii/ respectare lead time/ tratare cereri informatii);
  • Anima intervenantii in fluxul logistic (aprovizionare, depozite Franta, tranzitari/transportatori ) pentru a asigura expeditia marfurilor conform termenelor contractuale;
  • Este interlocutorul Clientilor din portofoliu (filiale, brokeri si importatori) pe toate subiectele de ordin logistic;
  • Asigura conceperea, realizarea, difuzarea reportingurilor specifice activitatii sale si participa la reuniunile in care se discuta subiecte cu impact in activitatea sa pentru a oferi informatiile solicitate.


 
Profil candidat:

Studii superioare;

Competente lingvistice: engleza si franceza – nivel avansat;

Experienta in Logistica si/sau Comercial, Relatii Clienti reprezinta un avantaj;

Buna cunoastere a pachetului MS Office (Word, Excel, Power Point);

Abilitati de comunicare orala si scrisa intr-un mediu multicultural;

Orientare catre client;

Capacitate de invatare rapida, adaptare la schimbari si termene limita;

Capacitate de gestionare a timpului, gandire structurata, capacitate de analiza si sinteza, initiativa;

Capacitate de lucru in transversal cu diferite meserii / tari.

Job Family

After Sales

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