Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Underwriting

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Travelers Business Insurance Specialty team provide highly specialised insurance solutions for clients throughout the world and in a variety of industry sectors traded via brokers, through our syndicate at Lloyd’s of London and the London market.

You will support the Ports & Terminals and UK Marine Underwriting team by administering and logging data, preparing underwriting information and dealing with queries. Our ideal candidate will have excellent attention to detail and be keen to work with a collaborative team of underwriters. You will have the opportunity to build a unique and successful career within a highly competitive area of the insurance industry.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Provide administrative support to underwriters, including file maintenance, creating front sheets/ workbooks and ensuring the accuracy of quotes, risk and endorsements across all relevant systems dealing with queries if they arise. 

• Gather and analyse pertinent information to assist the underwriters to evaluate risks, including sending risks for pricing, monitoring responses to ensure underwriters obtain pricing results in good time.

• Monitor actions from internal and external meetings and follow up with underwriters to ensure points are actioned in a timely manner.

• Assist Operations or Credit Control with resolving queries on overdue premium or aged debt.

• Review and action as appropriate weekly reports to ensure data has been accurately recorded for risks and ensure any outstanding actions highlighted by the reports are completed by you or your underwriting team as required.

• Assist in reviewing broker submissions, endorsements and renewals to ensure accuracy and completeness. Assist underwriters in preparation for broker meetings.

• Communicate with brokers, coverholders, and other stakeholders to gather additional information, clarify underwriting requirements, and address inquiries in a professional and timely manner.

• Ensure that underwriting decisions comply with our underwriting guidelines, Lloyd’s underwriting guidelines, regulatory requirements and enterprise standards.

• Undergo extensive training in order to underwrite, sell to, negotiate with, and influence brokers to manage a profitable book of business.

• Begin to build and understand relationships with Travelers employees within the business unit and across the enterprise in order to share information, discuss cases and begin to create sales plans.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Knowledge: Takes initiative on tasks with the ability to learn the industry, product line, and internal programs and platforms.

• Communication: Demonstrates effective verbal, written and listening communication skills.

• Analytical/Critical thinking: Ability to leverage analytical skills.

• Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.

• Presentations: Synthesise and present exhibits, results, and observations to direct manager and team members.

• Technology: Ability to adapt and learn new technology to use it as efficiently as possible.
   

What is a Must Have?

• A-Levels or similar qualification.