Position Summary

Are you ready to shape the way people experience Samsung in the Benelux? As Manager - Samsung Experience Stores Benelux, you’ll be at the heart of our brand strategy, combining operational excellence with a visionary approach to retail. You will lead our stores to become must-visit destinations where consumers discover the full Samsung experience.

Role and Responsibilities

How you make a difference

As a SES Manager, you’ll oversee three stores in the Netherlands and four in Belgium, collaborating closely with key retail partners (including locations near Brussel and near Amsterdam). Your role is split between strategy, reporting, and analysis (80 %) and hands-on leadership in stores (20%), ensuring your teams and partners consistently deliver exceptional results.
 

Key Responsibilities:

• Take full P&L and performance ownership of all Samsung Experience Stores in the Benelux.
• Drive continuous improvement of our business model alongside partners.
• Translate insights into action through robust analyses and management reporting.
• Develop and execute strategies that position our stores as standout brand destinations with maximum impact.
• Forge strong partnerships internally and externally, ensuring seamless collaboration.
• Elevate customer experience and monitor store presentation and commercial performance to exceed expectations.
   

Your team
As a SES Manager you are part of the retail team and you will report to the Head of Retail. You will work closely with the store teams, the partners and the retail team. Beyond working with your team members, you also collaborate with the internal sales team and EU/Suwon office.

Skills and Qualifications

What are your assets

As our new SES Manager you are a strategic retail and brand professional who brings teams together, combines creative marketing vision with strong numerical insight, and turns data into actionable results. Passionate about delivering exceptional brand experiences and driving commercial growth.
 

We also request:

• A completed Bachelor’s or Master’s degree in Business Administration, Retail Management, Marketing, Sales, or a closely related field.
• A minimum of 5 years of relevant experience as a Regional Manager, Rayon Manager, Cluster Manager, or in a similar role within a direct-to-consumer or fast-moving consumer goods (FMCG) organization.
• Proven experience with P&L management.
• Fluent in Dutch and English at a professional level; proficiency in French is considered a plus.
   

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn an extra monthly salary per quarter.
• Annual incentive: up to 0,5 months' salary (for Sales and Marketing).
• A position for 40 hours a week.
• A company (lease)car
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Working hybrid with at least 3 days in the office, so you can optimize your workflow and enjoy the best of both worlds.
• The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day. Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site, we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

About us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Ready to drive innovations as our next SES Manager? Join us and make an impact, apply today!

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