Job Type:

Full timeSalary

Job Description:

 

Location Details: ACG 14 State Footprint

Position Schedule / Shift: Monday-Friday 8am-5pm (hours may shift based on business needs)

Position Summary: Oversee all ACG Sales Administration and Field Distribution programs, identify opportunities to improve processes, and partner with Compensation and Distribution Reporting to ensure the accuracy of sales programs, reporting, and adjustments.

Key Responsibilities:

• Update and maintain sales manuals, create and maintain administrative guidelines, and SOPs

• Validate and publish monthly reporting, perform analysis as required for adjustments, research appeals

• Will be a reviewer/approver of the COE manuals for Field Distribution Business units

• Identify areas of opportunity & recommend solutions, Medallia engagement monitoring

• Monitor, gather new requirements, provide guidance to modify Change of Agent Programs

• Review business goals, develop updates, gain stakeholder alignment on updates to Thrive360 Field Development Program

• Will be a SME to identify various program requirements, thresholds; will work closely with direct leader to ensure requirements are trackable

• Serve as Field Distribution point of contact for Medallia and Member Experience

• Responsible to identify modernization efforts, process improvements, etc. within the scope of their responsibilities; Could be the introduction of new programs to assist Distribution with sales attainment

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

• Sales Support Analyst 3 (3 Direct Reports)

Qualifications:

Required

Education (include minimum education and any licensing/certifications):

• Bachelor’s degree in Business Administration, Human Resource Management or a related field or equivalent experience work experience

• Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership

• May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership

• Possession of a valid State Driver’s License

Experience:

• Two years Property and Casualty experience with increasing responsibility

• Preparing analysis of statistical and financial data comparing peers, industry, corporate targets

• Complex modeling, development and manipulation for the support and analysis of

• financial recommendations

• Coordinating major projects, functions and integrations

• Software packages (e.g. Word, Excel,)

• Coordination, development, implementation and analysis of Sales Compensation procedures and guidelines

Knowledge of:

• Sales software such as Salesforce, Guidewire, and Distribution Applications

Skills and Ability to:

• Demonstrated strong verbal and written communication skills

• Strong organizational and attention to detail skills

• Ability to problem solve in a fast-paced environment

• Managing and leading others

• Develop and make presentations at large group meetings and to all levels of management

• Identify requirements and develop systems to support Company initiatives

• Evaluate a complex business process and understand the interdependencies between components

• Provide direction and guidance to others

Management ability to include:

• Proven leadership and decision making

• Staffing and project scheduling

• Development and monitoring of budgets

Preferred

• 3 years of management experience

Work Environment: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

$106,000-$120,000

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.

• Prescription drug coverage.

• Dental and vision benefits.

• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Short-term and long-term disability coverage.

• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

• Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG).

• Professional certification support with 100% reimbursement for eligible programs.

• Opportunities for career development and advancement.

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts.

• Adoption assistance program.

Job Posting Period: This position is expected to remain posted through 8/10/2026; however, it may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.