Technical Support (GNSS / Surveying) Engineer

Posted:
9/18/2024, 7:48:06 PM

Location(s):
Bangkok, Thailand

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Workplace Type:
Remote

Your Title: GNSS Network Operations Engineer (GNSS/Survey)

Job Location: Bangkok, Thailand

Our Department: Trimble Advanced Positioning 

 

Are you interested in joining the industry leader in GNSS technology and positioning yourself for success?

Come and join our newly created position and experience the award winning culture of Trimble!

What You Will Do 

As the GNSS Engineer (GNSS / Surveying), you will be working with a team will be working with a team that monitors and manages the operational networks that deliver Trimble’s unprecedented global real-time service CenterPoint RTX™, along with the well-established portfolio of regional Trimble® VRS Now™ real-time services.  These are subscription-based GNSS correction streaming services that are delivered from our server systems via internet or satellite broadcast and which enable our customers to do precise GNSS (Global Navigation Satellite Systems) positioning.

You will monitor and operate high-availability systems with redundant backup configurations in a highly motivated, international team of system operators located in Munich, Germany, Perth, WA, Australia, and Westminster, CO, USA.  You will be monitoring, operating and working as part of a 24x7x365 "Follow the Sun" network operations team in these three regional time zones - some days require strict working hours. Additionally you will focus on keeping CORS infrastructure alive as well as building monitoring and automation based on metrics coming from the monitored services.

Key responsibilities:

  • Monitoring and maintaining of real-time GNSS correction services

  • Monitoring of the global CORS infrastructure with remote troubleshooting

  • Provide 3rd level support to the Trimble Advanced Positioning customer care team. Give technical advice and answer general service questions.

What Skills & Experience You Should Bring

  • A bachelor’s or associate's degree in geomatics, geodetic surveying, or related field

  • Experience in geodetic surveying and knowledge about GNSS system

  • Hands on experience with Trimble or other brand GNSS hard- and software.

  • Experience in data analysis, working with metrics and building monitoring systems (e.g. with Grafana).

  • The ability to work independently and as part of a team

  • Outgoing personality, easiness to reach out to people

  • Fluent in spoken / reading / written skills in English within technical context.

What Skills & Experience You Could Bring                               

  • Basic programming skills in Python or PowerShell (with focus on data analysis or processes automation)

  • Satellite broadcast communications knowledge

  • Google Workspace collaboration tools

Information About Your Location

This role provides the flexibility to work from Trimble’s Thailand office in Bangkok, or from your home in Thailand.

About our Trimble Autonomy  Division 

Trimble’s Autonomy Division is a leader in autonomous technologies that help our customers in Agriculture, Construction, and other emerging vertical industries operate more efficiently. Trimble Autonomy Solutions are at the forefront of off-road vehicle guidance, implement control, obstacle detection, optimal path planning, and efficient multi-vehicle coordination technologies.  Learn more at https://autonomy.trimble.com/

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

Trimble

Website: http://www.trimble.com/

Headquarter Location: Sunnyvale, California, United States

Employee Count: 5001-10000

Year Founded: 1978

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Indoor Positioning ⋅ Mapping Services ⋅ Navigation ⋅ Software ⋅ Web Hosting