Are you interested in a career as a Sales Lead?
 

Would you like to leading a team that delivers high profile services?
 

About our Team
 

As the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide. Elsevier is a global company headquartered in Amsterdam and London, employing more than 7,000 people in 24 countries. We help customers advance science and health by providing world-class information and innovative tools that help them make critical decisions, enhance productivity and improve their outcomes.
 

About the Role
 

In this position you will be closely working with global and local stakeholders and leading the sales team to achieve revenue targets and expand market share across the Greater China region (Mainland, Hong Kong, and Taiwan). This role involves developing and implementing effective sales strategies, building strong relationships with key stakeholders, and ensuring the successful promotion of Elsevier health electronic products in Greater China markets. At the end you will lead building trust and loyalty to Elsevier health among GC customers and strengthen Elsevier’s leadership position in the high dynamic health market.

Responsibilities
 

Sales and channel strategy development

• Align with global and regional strategies, develop and execute Greater China sales and channel strategies to meet and exceed new sales and renewal revenue and margin targets, with strategic focuses for key accounts and key product portfolios

• Thoroughly understand the hospital and medical market, identify key decision-makers, and position Elsevier solutions effectively within customers’ workflows

• Analyze market trends and competitor activities to identify opportunities for business growth

Sales team management and leadership

• Lead, coach, and support the sales team to drive sales efficiencies and enhance overall sales effectiveness

• Allocate accounts, set clear sales objectives and performance metrics for the team

• Establish an efficient sales cadence and maintain discipline in managing the sales pipeline to ensure consistent performance

• Monitor sales performance against targets and implement corrective actions as needed to ensure sales goals are met

• Generate and deliver regular reports for GC and APAC senior management

• Develop and maintain master customer databases

• Build a high-performing sales team, focusing on individual development and professional growth

Customer Relations Management

• Build and maintain relationships with key healthcare providers, hospitals, and other relevant stakeholders.

• Effectively manage customer interactions, track sales, and analyze customer data via CRM system other tools

• Lead sales team and work closely with customer success team to maintain regular engagement with customers

• Prioritize quick and effective responses to customer inquiries and concerns to demonstrate commitment and reliability

• Engage with C-Suite/executives and proven end users (doctors, professors etc.) and provide solutions or services tailored to customers’ specific needs to drive sustainable partnerships and foster business growth 

Inter-department Relationships

• Collaborate with teams including customer success, marketing, product, pricing, tech, and customer service etc. to ensure the alignment of sales strategies with overall business objectives

• Work with all levels of the Elsevier local, regional and global organization to plan, strategize and implement new and renewal revenue goals

• Work with Business Controller and Finance Dept in providing the necessary updates and strategies on pricing and discounts optimization

• Provide feedback from customers and the sales team to improve product offers and services

• Work across the organization to provide leads to other sales channels (Academic, Pharma and Print) on the market needs and potentials

Market & Competitors

• Monitor industry trends and regulatory changes that may affect sales strategies

• Define the market drivers based on analysis and trends, and monitor entrance of new competitors

• Understand implications of market changes on Elsevier health business, define and adapt sales strategies to remain competitive

• Identify new business opportunities and areas for expansion.

Budget Management:

• Manage the sales budget effectively, ensuring optimal allocation of resources to achieve sales goals

• Analyze sales expenses and identify cost-saving opportunities

• Proposal, P&L, contract checking & approval

Requirements
 

• At least 3 years’ track record in developing high performing teams and achieving sales targets

• Minimum 8 years of experience of sales and key Account Management with experience in online, e-products or subscription-based business model

• Proficiency in CRM software and MS Office Suite

• Strong presentation skills required

• Proficient in professional/business level English, additional languages are beneficial

• Rich Knowledge of managing and operating mainland/Hongkong/Taiwan region’s online database/solution sales activities

• Knowledge of the hospital decision making process/sales in a hospital setting

• Knowledge of the medical/pharmaceutical industry is very advantageous

• Knowledge of health IT systems is an advantage

• Knowledge of marketing and sales, and command of sales cycle

• Formal sales training is an advantage (e.g. Miller Heiman)

Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Medical and Life Insurance: Coverage for Medical and life risk.
•            Long-Service Award: Recognition for loyalty and dedication.
•            Marriage and New Baby Gifts: Celebratory tokens for special life events.
•            Festivals and Birthday Gifts: Spreading joy on occasions that matter.
•            Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.
•            Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform.
•            Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday
•            Family Care leave (Maternity/Paternity Leave and Adoption Leave)
 

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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