Posted:
3/28/2025, 2:06:45 AM
Location(s):
California, United States ⋅ Los Angeles, California, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Operations & Logistics
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Title: Operations & Contract Manager
What this job involves:
The Operations & Contract Manager is responsible for overseeing and optimizing the day-to-day operations, ensuring efficiency, productivity, and adherence to strategic goals and contract. This role requires a blend of leadership, strategic thinking, technical analysis skills and hands-on management to streamline processes, improve performance, and drive growth across multiple departments and functions within the organization.
Your day-to-day tasks will include:
Developing and implementing operational strategies aligned with the company's overall business objectives
Collaborate with various departments, including property management, facilities, leasing, projects and asset management to ensure adherence to contract obligations
Ensuring compliance with legal and regulatory requirements in all operational aspects
Tasked with the development, implementation and collection of information required to track business activity and report on all KPIs. Responsible for reporting.
Governance and Performance management utilizing technologies and dashboard generation
Leading and mentoring a team, fostering a culture of continuous improvement and partnership
Identifying and implementing new technologies and systems to enhance operational efficiency
Develop and complete periodic reports and create ad hoc analysis and reporting on business and operations issues as needed. Consolidate and report trends, including variance reporting and account analysis to present to senior leadership to make decisions.
Analyzes significant, and/or unique contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and business unit procedure and communicates results to subordinates.
Oversee operational model effectiveness, modification, and/or maintenance of contract processes, policies and procedures. Redesign when appropriate for maximum efficiency.
Desired experience and technical skills:
Requirements:
Bachelor's degree in Business Administration, Real Estate, or a related field
Minimum of 10 years of experience in corporate real estate operations, with at least 5 years in a senior management role
Strong understanding of real estate market dynamics, property management, and asset optimization
Excellent leadership and team management skills
Proficiency in financial analysis and budget management
Strong analytical and problem-solving abilities
Exceptional communication and interpersonal skills
Experience with real estate management software and business intelligence tools
Preferred:
Master's degree in Business Administration, Real Estate, or a related field
Experience in implementing and managing large-scale operational changes or restructuring
Track record of successful process improvement and operational efficiency initiatives
Estimated total compensation for this position:
133,360.00 – 166,700.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –Los Angeles, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Website: https://www.us.jll.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1783
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Real Estate