Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Job Summary

The Lead Billing Representative is responsible for ensuring assigned accounts receivable functions are performed within the targets for day’s outstanding, billing windows, percentage of accounts receivable and cash. This individual will also perform accounts receivable related assignments including those that are complex in nature where considerable judgment, analysis and initiative are required. They will also work on special projects as assigned by the management team. Lastly, the Lead Billing Representative will provide guidance and set priorities for the billing team members.

Pay Range

Minimum $21.55 Midpoint $28.56 Maximum $35.57

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum two (2) years of accounts receivable/customer service experience with at least one (1) year of recent experience in healthcare billing and collections to include: computerized healthcare systems, cash receipts, private collections, Medicaid, Medicate, managed care and traditional insurance.

• Preferred: Three (3) or more years of accounts receivable/customer service experience supporting healthcare billing and collections. Two (2) years in a hospital business office with prior lead experience.

Education

• Required: High School Diploma/GED or equivalent. Applicable work experience may be considered in lieu of education.

• Preferred: Bachelor’s degree.

Training

• Required: None required.

• Preferred: Working knowledge of Commercial carrier billing requirements and Medi-Cal billing guidelines.

Specialized Skills

• Required: Proficient skills in using Microsoft Office Suite (Excel, Work, PowerPoint). Able to effectively communicate, both written and verbal, in English. Capable of managing multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Ability to follow oral and written instructions. Able to think critically; work independently; perform basic math and statistical functions. Able to relate and communicate positively, effectively and professionally with others; provide leadership when needed, be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure.

Licensure

• Required: None required.

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.