Complex Service Technician

Posted:
6/17/2024, 5:00:00 PM

Location(s):
Louisiana, United States ⋅ Baton Rouge, Louisiana, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Remote

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's What We Have To Offer 

What we offer 

  • Competitive pay

  • Paid vacation/holidays/sick time 10 days of vacation first year! 

  • Comprehensive benefits package including 401K, medical, dental, and vision care Available day one! 

  • Extensive product and on-the-job/cross-training opportunities With outstanding internal resources! 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Company vehicle, tools, and equipment provided to complete all jobs. 

  • JCI Employee discount programs (The Loop by Perk Spot) 

  • Check us Out: A Day in the Life of the Building of the Future 

What you will do


A Johnson Controls Security Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it


As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

Required

  • High School Diploma or equivalent.

  • Minimum 5 years’ experience installing and inspecting/repairing Tyco Integrated Security, Bosch/Radionics, Honeywell, Firelight, Silent Knight, DMP, DSC, or comparable product line.

  • Experience with Card Access/CCTV/IP cameras

  • Electrical/Electronic background.

  • Valid driver's license.

  • Excellent communication skills.

Preferred

  • Fire alarm systems experience.

  • Technical college preferred.

  • Ability to read blueprints and schematic drawings.

  • Ability to operate hand and power tools.

  • Ability to unload ladder from fleet vehicle and climb ladder.

  • Ability to always operate fleet vehicle in a safe manner.

  • Ability to communicate and provide excellent customer service

  • NICET II or greater preferred.

  • US Marshall's certification.

 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.