KEY RESPONSIBILITIES:
- Ensure the safety of all personnel
- Wear PPE as required or identified in selected workplaces
- Comply with Safe Work standards, procedures and instructions and monitor fellow personnel on their follow up and implementations
- Adhere to company and client environmental and safety policies and procedures
- Strict adherence to company rules and customer regulations
- Carry out scheduled maintenance work and ensure 100% compliance with all Job Plans
- Follow safety instructions related to maintenance work
- Carry out maintenance, inspection of equipment breakdowns in accordance with the maintenance manual
- Identify the cause of the technical failure and provide information on future work
- Accurate collection of required Condition Monitoring and meter-based readings
- Accurate documentation of technical error codes and information on all parts used
- Accurate completion of daily time sheets
- Keep technical personnel advised of any relevant information
- Ensure proper use, maintenance and care of all company provided specialty tooling or Safety equipment
- Ensure all tooling used in equipment maintenance are suitably maintained and checked for safe operation as required
- Manage a support team to provide first class post-sales support
- Research questions using available information & internal resources.
- Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency as appropriate
- Manage the team and individual performance, technical and skills development
- Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together.
- Remain aware of new product developments in the area of network technology providing input and tactical direction to the business on customer service and support challenges.
- Compile and review of safe work procedures.
- Evaluate and give suggestion to improve methods, tools and processes. Contribute to sharing of best practice within own area.
- Support service contract Project Manager where needed.
- Complete other tasks as assigned by direct Manager
KEY QUALIFICATIONS & EXPERIENCE:
- Minimum of 5 years’ experience in equipment maintenance.
- Knowledge and experience with Sandvik products an advantage.
- Have a professional technician license.
- Maintenance experience in underground mining equipment and heavy machinery.
- Strong safety management culture.
- Demonstrated strong customer relationship management.
- Strong problem solving, analytical and strategic planning skills.
- Strong technical knowledge.
Only shortlisted candidates will be contacted for interview