ServiceNow Pre-Sales Consultant (m/w/d)

Posted:
12/2/2024, 4:58:58 PM

Location(s):
Eschborn, Hessen, Germany ⋅ Hessen, Germany

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Consulting

Workplace Type:
Hybrid

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology . 
Essential Job Functions:
•    Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc. (Technical)
•    Working independently within a business area and assists at the enterprise level to influence the technical decisions during all phases of the project (Technical).
•    Designing and constructing interfaces across platforms (Technical).
•    Providing consulting support to projects during the vision and strategy, architecture, and development phases (Methodology).
•    Routine interaction with C-Suite Executives (Relationship Management).
•    Interviewing customers both face to face and remotely to uncover their technology architecture and business needs. (Relationship Management).
•    Leading non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value. (Relationship Management)
•    Responding to Request for Information/Proposal documents. (Leverage)
•    Partnering with the sales teams in the customer account and strategy planning. (Leverage)
•    Selling the value of our solution, not just the features and functions of the products. (Leverage)
•    Provides leadership and work guidance to less experienced personnel (Expertise).
•    Developing a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution (Expertise)
•    Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles. (Expertise)
•    Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference. (Communication)
•    Collaborating in the creation of product demo scripts and scenarios. (Communication)
•    Act as the ServiceNow subject matter expert at Executive briefings/marketing events. (Communication)
Basic Qualifications
•    Bachelor's degree or equivalent combination of education and experience
•    Bachelor's degree in a related field preferred
•    Expertise (probably 6 - 10 years) of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering) or similar in the SaaS or Platform space.
•    Experience working with and selling multiple product offerings to different lines of business in large enterprises
•    Exhibits a degree of technical expertise and understanding, with the aptitude & attitude to learn new technology and solution approaches quickly
•    Able to articulate and logically communicate concepts with both technical and non-technical audiences.
•    Three to five years of additional relevant experience in one or more technical specialty areas
•    Understanding of and experience selling to Enterprise Architecture teams.
•    Ability to understand the "bigger picture" and the business drivers around digital transformation
Other Qualifications
•    Good technical infrastructure performance modeling and benchmarking skills
•    Exceptional communication and presentation skills including technical and business concepts
•    Ability to deal with and resolve ambiguity
•    Be comfortable getting hands on with the ServiceNow platform
•    Ability to anticipate problems and take decisive action, giving regard to the impact on both the client and the company
•    Ability to adjust personal style to different situations
•    Willingness to travel
Work Environment
•    Office environment
•    May require evening or weekend work

What we offer you: 

An attractive salary packages. 

Training and mentoring to support the implementation projects. 

Diverse ServiceNow projects and family-like team environment 

Lived values ​​that make us one of the most attractive employers worldwide. 

In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities. 

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements. 

Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you! 

Only shortlisted candidates will be contacted.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.