In This Role

• Support the Assistant Manager and Manager by coordinating daily shipping activities and promoting safe, efficient operations
• Assist in supervising, training, and coaching Shipping Associates assigned to your shift
• Coordinate outbound shipping activities, ensuring customer orders are picked, packed, staged, and loaded accurately and on schedule
• Verify shipments against sales orders, packing lists, bills of lading, and other shipping documentation
• Process inventory transactions and ensure accurate shipment confirmations within the Warehouse Management System (WMS)
• Assist in resolving shipping discrepancies, shortages, damages, and order exceptions
• Ensure all Standard Operating Procedures (SOPs), product handling standards, and safety requirements are followed
• Assign and monitor daily work activities and support the completion of special projects
• Coordinate with Transportation to ensure outbound loads are prepared and dispatched on time
• Conduct daily stand-up meetings to review safety, performance, and workload priorities
• Support warehouse productivity, quality, shipping accuracy, and on-time delivery goals
• Collaborate with Inventory Control, Quality, Transportation, and Warehouse Operations teams as needed
• Ensure the facility remains clean, organized, and compliant with all safety programs
• Correct unsafe conditions and immediately escalate uncorrectable issues to warehouse leadership
• Assist in securing the facility at the end of each day
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 4+ years of warehouse, distribution, shipping, or lead experience
• High school diploma or GED required
• Experience with shipping operations, inventory control processes, and warehouse management systems
• Strong communication, problem-solving, organizational, and leadership skills
• Basic computer skills, including Microsoft Excel, Outlook, and warehouse systems
• Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
• Comfortable with continuous walking, standing, stooping, bending, pushing, and reaching for up to 8 hours per day in a warehouse environment
• Willingness to work overtime as needed
• Steel-toed boots or shoes are required during work hours